Marcus Jones
Greenville
Summary
Dynamic sales leader with a proven track record at National Equipment Dealers, LLC, driving $90 million in revenue growth. Expert in sales planning and team coaching, enhancing profitability and customer satisfaction. Successfully increased rental volume by 20% through strategic initiatives, while fostering strong OEM relationships for competitive advantage.
Overview
16
16
years of professional experience
1
1
Certification
Work History
North Carolina Sales Administration Manager
National Equipment Dealers, LLC
08.2021 - 11.2025
- :
- - Directed statewide sales operations in North Carolina, driving revenue growth near $90 million.
- - Provided leadership and coaching for 10 territory managers and administrative staff.
- - Developed and executed sales training programs on product knowledge, merchandising, and positioning.
- - Oversaw pricing structures, quotation development, and sales reporting.
- - Enhanced sales tools to improve quote quality, turnaround time, and consistency.
- - Maintained OEM relationships with Hyundai, Yanmar, ASV, and Manitou for competitive pricing.
- - Supported annual business planning aligned with market demand.
- - Managed hiring, onboarding, and performance management for support staff.
Equipment Manager
National Equipment Dealers, LLC
12.2018 - 08.2021
- Increased rental volume by 20% through strategic initiatives.
- Boosted rental revenue by 24% through focused sales efforts.
- Managed pricing, rental contracts, insurance compliance, and logistics to ensure adherence to rental policies and enhance customer service.
- Directed inventory management to align asset availability with business demand.
- Delivered hands-on leadership for equipment sales rentals and customer operations, ensuring user satisfaction.
- Liaised between sales, service, and customers to optimize equipment configuration and streamline delivery processes.
- Facilitated hiring, training, coaching, and development of branch employees to elevate team capabilities and service quality.
- Implemented operational changes during company ownership transition to enhance efficiency.
Remarketing Assistant III
Hyster-Yale Group
Greenville
01.2010 - 01.2018
- Managed end-of-lease returns and liquidation of material handling equipment from a joint venture portfolio exceeding $2 billion.
- Consistent top performer in units sold and profitability with a five-year average of 127% realization return.
- Liquidated returned assets through targeted marketing campaigns, dealer outreach, and direct sales.
- Forecasted upcoming lease expirations and proactively addressed potential return issues with dealer networks.
- Negotiated lease-end conditions (overtime, damages, missing equipment) with corporate-level decision makers.
- Enhanced sales tools and systems to increase profitability by 5%, streamlining processes.
- Expanded customer base through proactive outreach and relationship building, driving revenue growth.
Education
Bachelor of Science - Industrial Technology / Industrial Distribution
East Carolina University
Greenville, NCSkills
- Sales Planning, Forecasting & Budgeting
- P&L Performance & Profitability Improvement
- Pricing Strategy & Financial Merchandising
- Market Share Growth & Competitive Analysis
- Material Handling & Heavy Equipment Sales
- Sales Training
- Dealer & OEM / Factory Relations
- Inventory & Asset Management
- Proposal & Quotation Development
- Sales Team Leadership & Coaching
- Customer Satisfaction & Escalation Resolution
Certification
OSHA 1910 General Industry Safety and Health
Timeline
North Carolina Sales Administration Manager
National Equipment Dealers, LLC
08.2021 - 11.2025
Equipment Manager
National Equipment Dealers, LLC
12.2018 - 08.2021
Remarketing Assistant III
Hyster-Yale Group
01.2010 - 01.2018
Bachelor of Science - Industrial Technology / Industrial Distribution
East Carolina University