Provided comprehensive support as a medical allied professional, addressing the healthcare needs of a wide-ranging population.
Adopted practices aimed at improving health and increasing life satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Care Manager Extender
Pathways To Life
Greensboro, NC
11.2025 - Current
Developed individualized care plans to address client needs and preferences.
Coordinated multidisciplinary team meetings to enhance communication and collaboration.
Monitored client progress, adjusting care strategies to ensure optimal outcomes.
Educated clients and families on available resources and support services.
Arranged transportation and documented details of discharge transition plans.
Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
Communicated with healthcare providers to facilitate continuity of care.
Maintained detailed records in compliance with agency standards and regulations.
Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
Evaluated clients progress and adjusted service plans to address areas of concern.
Field Care Coordinator
Healthfirst
Brooklyn, NY
01.2023 - 11.2025
Facilitated communication between healthcare providers and patients to enhance engagement.
Managed scheduling for patient appointments, optimizing resource allocation.
Coordinated clinical research projects by liaising between investigators, sponsors, and ethics committees, ensuring all necessary documentation was completed accurately and on time.
Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Pharmacy Technician
Raees Pharmacy
01.2017 - 03.2020
Managed medication administration to patients, ensuring strict adherence to prescribed treatment plans.
Facilitated monetary transactions with accuracy and responsibility.
Directed daily product ordering operations to guarantee inventory availability.
Oversaw processing and verification of medication orders to uphold accuracy and regulatory compliance.
Streamlined insurance data entry processes with precision and meticulous attention to detail.
Processed insurance claims to support billing operations effectively. Assisted clients with questions about insurance coverage and billing statements. Collaborated with team members to improve billing procedures.
Store Manager
Fabco shoes
01.2014 - 01.2017
Administered medication to patients, ensuring adherence to prescribed treatment plans.
Executed monetary transactions with precision and accountability.
Oversaw daily product ordering processes to ensure inventory availability.
Executed processing and verification of medication orders to ensure accuracy and compliance.
Executed insurance data entry processes with precision and attention to detail.
Processed insurance claims efficiently to support billing operations. Assisted clients with inquiries regarding insurance coverage and billing statements. Collaborated with team members to streamline billing procedures.