Trinity Carpenter
Taylorsville,NC
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Manager
Arbys Resturant
05.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Manager
Jack In The Box
02.2018 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Crew Trainer
McDonald's
06.2016 - 04.2018
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety, and performance requirements.
Education
Associate of Applied Science - Cardiovascular Sonography
Caldwell Community College And Technical Institute
Hudson, NC06.2028
Skills
- Customer service focus
- Training and mentoring
- Telephone skills
- Verbal and written communication
Certification
- ServSafe Food Handler's Certification
Timeline
Shift Manager
Arbys Resturant
05.2024 - Current
Shift Manager
Jack In The Box
02.2018 - 08.2022
Crew Trainer
McDonald's
06.2016 - 04.2018
Associate of Applied Science - Cardiovascular Sonography
Caldwell Community College And Technical Institute