Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trinity Carpenter

Taylorsville,NC

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Manager

Arbys Resturant
05.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Manager

Jack In The Box
02.2018 - 08.2022
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Crew Trainer

McDonald's
06.2016 - 04.2018
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety, and performance requirements.

Education

Associate of Applied Science - Cardiovascular Sonography

Caldwell Community College And Technical Institute
Hudson, NC
06.2028

Skills

  • Customer service focus
  • Training and mentoring
  • Telephone skills
  • Verbal and written communication

Certification

  • ServSafe Food Handler's Certification

Timeline

Shift Manager

Arbys Resturant
05.2024 - Current

Shift Manager

Jack In The Box
02.2018 - 08.2022

Crew Trainer

McDonald's
06.2016 - 04.2018

Associate of Applied Science - Cardiovascular Sonography

Caldwell Community College And Technical Institute

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Trinity Carpenter