TOM BOSTON
Charlotte
Summary
Skill set includes Sales and major account management, proficient in the areas of territory development; value-based selling, business process development, salesperson coaching/development, territory management and development, customer service improvement, technical sales. Focused on calling on major healthcare IDN’s/healthcare systems. Experience working in OR’s, Trauma/Neuro/Surgical ICU units, ED/Trauma units, Med/Surg nursing units, L&D units, Imaging Departments, Sterile Processing, Clinical Engineering, Materials Management. Familiar working with all levels of hospital staff.
Overview
25
25
years of professional experience
Work History
Account Director
626
Boca Raton, FL
01.2025 - Current
- Responsible for 90% service contract renewal rate
- Doubled quota in year two of employment
- Responsible for service expansion in both contracted and time and materials billable service
- Product knowledge in MRI, CT, Cath Lab, X-Ray, DEXA, Mammo, and ultrasound
- Covered accounts nationally
- Actively involved in contract negotiation and contract launch
- Responsible for refurbished equipment sales
Biomedical Sales Representative
Avante Health Services
Charlotte, NC
01.2019 - 01.2025
- Outside sales of repair services supporting diagnostic imaging service with focus on CT, Cath, and Cryogenic coverage.
- Sales of component level repair of patient monitoring equipment, refurbished patient monitoring equipment, and minor capital items.
- Sales of ultrasound refurbished systems, time and material and service contract sales, ultrasound transducer exchanges, sales and service, sales of ultrasound parts.
- 111% of quota for 2023
- Winner, Outstanding Sales Performance Award 2023
- Sales trainer/coach
- Territories covered NC, SC, GA, TN, KY, VA, WV, OH, PA
- Experience working with both third party service organizations as well as IDN programs.
Global Products Specialist
Halyard Health
Charlotte, NC
01.2021 - 01.2022
- Specialty sales of minor procedure kits, custom procedure packs, single sterile instruments, private label consumables and OR specialty products.
- Involved in new product launches for surgical packs at two health systems.
- Top Five in representative standings.
- $2,000,000 above quota in sales.
- Call points include OR/Surgical units, cardiac cath, labor and delivery, nursing units, infection prevention, sterile processing.
Manager, Acute Care Sales
Hartmann USA
Charlotte, NC
01.2019 - 12.2019
- Responsible for traditional and advanced wound care product sales in NC and Eastern TN.
- #2 representative in my region, 3rd in country.
- Covered wound care centers, emergency medicine, and health system purchasing.
Western North Carolina/Eastern Tennessee Account Executive
CENTURION MEDICAL PRODUCTS/MEDLINE INDUSTRIES
01.2016 - 12.2019
- Daily management of $1.3M territory including all major health systems in North Carolina and Tennessee.
- Responsibilities include market development for single use dressings, minor procedure kits, products to aid in the care of high acuity patients.
- Achieved 100% of new business quota.
- Launching new dialysis On/Off kit at Advocate Health CMC Main Campus.
- Part of new dressing protocol at Atrium Healthcare 'Clean, Dry, Intact' enabling SorbaView dressing to be used for additional applications in single sterile form, to be embedded in minor procedure kits, and additional settings such as home health and the pediatric hospital.
Risk Advisor
ASCENSION INSURANCE
01.2014 - 12.2016
- Licensed agent for Property, Causality, and Workers Compensation Insurance.
- North and South Carolina territories.
- Daily use of Salesforce.com, extensive sales training.
- Licensed in North Carolina.
Account Executive
US MEDICAL SYSTEMS
01.2012 - 12.2014
- Major account management for South Carolina/Sandhills North Carolina Territory.
- Grew territory by 42% in overall sales at 12% profit margin.
- Developed/Added Savannah and Augusta, Georgia to South Carolina Territory.
- Always in top two for salesperson performance (gross sales dollars and profit percentage).
- Responsible for sales in both hospitals as well as sub-acute care facilities (endoscopy clinics, imaging centers, large physician practices, outpatient surgery centers).
- Call Points of OR/Sterile Processing/Purchasing/Biomedical Engineering.
Manager Technical Services
US MEDICAL SYSTEMS
01.2007 - 12.2012
- Profit and loss responsibility for the biomedical component repair depot supervising service engineers and several sub-contractors and suppliers.
- Additional responsibilities included vetting/monitoring subcontractors and competitor organizations, establishing quality program, benchmarking, and adherence to ISO standards.
- Specific achievements include: increased revenue by 35% at an average GPM of 45% by increasing staff, adding efficiencies, expanding repair capabilities and growing customer base.
- Supervised/Trained/Supported team of six representatives covering eight states.
- Member, Major / National Account Sales Team.
- Added imaging display repair capability.
- Established case cart/OR stainless repair facility.
- Developed capital equipment life cycle program for patient monitoring equipment.
- Built and led a refurbished equipment sales program averaging 30% gross margin.
- Managed team of eight service technicians supporting component level biomed repair, surgical stainless instrument repair, flexible and rigid endoscope repair.
- Established equipment exchange program by managing capital equipment life cycles.
- Developed on site Biomedical repair and safety testing program.
- Added additional OEM product distribution of patient monitors to offer end to end equipment management program for surgery centers/large patient practices.
- Established distribution of Philips patient monitoring products.
Account Representative
US MEDICAL SYSTEMS
06.2001 - 03.2007
- Responsible for over $1M sales annually to hospitals and sub-acute care facilities; focusing on surgical equipment repairs, capital equipment and consumable sales, product demonstrations, market research, competitive pricing analyses and vendor relations.
- Established three different sales territories for surgical instrumentation and device repair and sales.
- Johnson and Johnson sales training / Codman Surgical instrumentation Division.
- Responsible for territory reestablishment and sales representative training.
Education
B.S. - Health Administration
Indiana University Bloomington
Bloomington, IN05-1998
Skills
- Outside Sales
- Customer Retention
- Sales Trainer
- Product Knowledge Medical Imaging
- Problem Solving
- Account relationship management
- Customer relationship management
- Verbal communication
Websites
Timeline
Account Director
626
01.2025 - Current
Global Products Specialist
Halyard Health
01.2021 - 01.2022
Biomedical Sales Representative
Avante Health Services
01.2019 - 01.2025
Manager, Acute Care Sales
Hartmann USA
01.2019 - 12.2019
Western North Carolina/Eastern Tennessee Account Executive
CENTURION MEDICAL PRODUCTS/MEDLINE INDUSTRIES
01.2016 - 12.2019
Risk Advisor
ASCENSION INSURANCE
01.2014 - 12.2016
Account Executive
US MEDICAL SYSTEMS
01.2012 - 12.2014
Manager Technical Services
US MEDICAL SYSTEMS
01.2007 - 12.2012
Account Representative
US MEDICAL SYSTEMS
06.2001 - 03.2007
B.S. - Health Administration
Indiana University Bloomington