Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Terrence Berthold

Charlotte

Summary

Accomplished Senior Sales Engineer with 17 years of experience in enterprise mobility and IoT applications. Expertise in pre-sales strategy, technical leadership, and integrating SaaS and hardware solutions. Proven track record in Transportation & Logistics, including in-cab camera solution and enhancing operational efficiency and client satisfaction. Strong ability to tailor solutions to customer needs and manage complex enterprise sales cycles with technical precision.

Overview

17
17
years of professional experience

Work History

Senior Technical Sales Engineer

Velocitor Solutions
Charlotte
12.2007 - 10.2024
  • Provided pre-sales and post-sales technical and functional support to clients, offering direction and specialist knowledge for their business needs.
  • Partnered with Enterprise Account Executives to conduct discovery calls, product presentations & onsite meetings if needed.
  • Successfully deployed and managed mobile device fleet management systems for fortune 100 companies, driving complex enterprise sales cycles & exceeding client expectations.
  • Led end-to-end POC engagements, accelerating adoption of company’s new technologies with over a 95% customer satisfaction rate.
  • Troubleshoot and resolved technical issues with hardware and software for our clients.
  • Acted as technical liaison across internal teams including Product Management, Development, and Sales, effectively communicating hardware and SaaS integration requirements, API protocols, security standards, and SLAs.
  • Managed activation processes for 150,000+ lines/assets across all major telecom carriers, ensuring seamless onboarding and device readiness.
  • Identify upsell and cross-sell opportunities to drive business growth and deepen client relationships.
  • Traveled nationwide to support clients, engage directly and at as a liaison for onsite support.
  • Mentored and directed junior sales personnel in complex problem-solving techniques, improving team productivity by 40% and fostering professional growth & sales.

Education

Some College (No Degree) - Computer Networking Program

Herkimer CC
Herkimer, NY

Skills

  • Technical Skills
  • Sales Skills
  • Management Skills
  • Relationship Building
  • Customer Knowledge
  • Training Sessions
  • Problem Solver
  • SaaS Solutions
  • Customer Onboarding
  • Business Acumen
  • Technical Aptitude
  • Post-Sales Strategy
  • Enterprise Software
  • MDM EMM Expert
  • Problem Analysis
  • Cross-Functional Team Member
  • API integration
  • Account management

References

References available upon request.

Timeline

Senior Technical Sales Engineer

Velocitor Solutions
12.2007 - 10.2024

Some College (No Degree) - Computer Networking Program

Herkimer CC
Terrence Berthold