Taylor Brooks

• Conducted client assessments to determine service needs and resources.
• Developed individualized service plans in collaboration with clients.
• Provided crisis intervention support during critical situations.
• Facilitated group sessions to promote community engagement and support.
• Maintained accurate case documentation and records for compliance.
• Educated clients on available social services and resources.
• Advocated for client needs within interdisciplinary teams and agencies.
• Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
• Developed individualized service plans with clients to address their identified goals.
• Attended team meetings and provided feedback on case updates and treatment recommendations.

• Conducted assessments to determine client needs and appropriate interventions.
• Collaborated with multidisciplinary teams to develop care plans for clients.
• Documented case notes and maintained accurate client records in compliance with regulations.
• Provided crisis intervention and support during emergency situations for clients.
• Engaged with local organizations to strengthen community support networks for families.
• Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
• Developed individualized service plans with clients to address their identified goals.
• Attended team meetings and provided feedback on case updates and treatment recommendations.

• Investigation & Assessment: Responding to reports, conducting face-to-face evaluations, interviewing parties, and assessing risk and safety for vulnerable adults.
• Crisis Intervention: Applying crisis management techniques during urgent or high-risk situations.
• Case Management: Developing and implementing protection/service plans, coordinating resources (medical, mental health, legal), and providing ongoing support.
• Service Provision: Connecting clients with community resources, facilitating guardianship when needed, and arranging for services to meet daily needs.
• Documentation & Legal Support: Preparing court documents, reports, and testifying in legal proceedings related to guardianship or protective orders.
• Collaboration: Working with law enforcement, medical providers, courts, and community agencies.
• Adult Home Monitoring: In some roles, also licensing and monitoring Adult Care Homes.

• Conducted comprehensive medication history interviews to ensure accurate patient records.

• Collaborated with healthcare teams to verify and reconcile medication orders.

• Implemented best practices for data entry in electronic health record systems. • Trained new staff on medication history protocols and documentation procedures. • Ensured compliance with regulatory standards during medication history assessments.

• Provided support in coordinating discharge planning related to medication management.

• Increased accuracy of electronic medical records by updating and maintaining patient medication profiles within the hospital's system.

• Educated patients on proper medication administration techniques, promoting adherence to prescribed regimens and reducing complications related to incorrect usage.

• Processed and dispensed medications accurately, ensuring patient safety and adherence to pharmacy regulations.

• Managed inventory levels, performing regular stock audits to prevent shortages and excesses.

• Provided exceptional customer service, addressing patient inquiries and resolving medication-related issues efficiently.

• Assisted pharmacists in medication therapy management, improving patient compliance through education and support.

• Trained and mentored new pharmacy technicians, enhancing team performance and operational efficiency.

• Implemented workflow improvements that reduced prescription processing times while maintaining accuracy standards.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Stocked, labeled, and inventoried medication to keep accurate records.

• Completed paperwork, entering prescription and insurance or billing information into patient profiles.

• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.