Certified Salesforce Developer and Administrator with 8 years of IT experience, specializing in all phases of the SDLC, including design, development, implementation, and maintenance of Salesforce (CRM) applications.
Over 5 years of Salesforce customization experience, including Apex programming, Lightning Web Components (LWC), Aura Components, API integrations (REST/SOAP), and solutions for CPQ and Billing Platform.
Experienced in writing Apex code for Salesforce, along with web development using HTML5, CSS3, JavaScript, and Java.
Skilled in Agile/Scrum methodologies, with hands-on experience using JIRA for sprint management and backlog grooming.
Adept at working in cross-functional teams, leveraging Git for version control, and following CI/CD practices using Azure DevOps and Github.
Gained foundational knowledge in AI tools and techniques, with an understanding of integrating AI into Salesforce platforms.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Lennar Corporation
11.2021 - 07.2024
Designed and developed software solutions for client projects, including building on Salesforce.com and Billing Platform applications, to meet specific business needs that go beyond out-of-the-box solutions.
Developed foundational knowledge of Salesforce CPQ & Billing, including product catalogs, pricing rules, and the Quote-to-Cash (Q2C) process, with an understanding of how these tools support business workflows.
Actively participated in all phases of the software development lifecycle, including gathering and analyzing user/business system requirements, responding to changing requirements, and creating application system models.
Developed and customized Salesforce solutions, including Lightning Pages, components (Aura and LWC), Apex Classes, Triggers, and custom solutions to enhance functionality and support business needs.
Gained experience in integrating Salesforce with external systems using MuleSoft, ensuring seamless data flow and improving process efficiency.
Leveraged Salesforce automation tools like Process Builder, Flows and learned about CPQ-related workflows to contribute to business processes involving pricing, quoting, and billing.
Collaborated with a highly skilled, cross-functional team of engineers to solve complex business problems in a fast-paced, dynamic environment.
Contributed to continuous improvement efforts, using CI/CD tools like Azure DevOps and GitHub for version control and deployment automation.
Salesforce Developer/Administrator
Global Logic - Google
11.2017 - 07.2018
Analyzed business and technical requirements and provided solutions using Salesforce platform technologies like Visualforce, Force.com API, and Web Services.
Hands-on experience implementing Sales Cloud, Service Cloud, Salesforce Lightning UI, Communities, Chatter, and Customer Portal to improve business processes.
Created Lightning Apps using Lightning Design System, Lightning App Builder, and integrated them into record pages.
Upgraded apps from Salesforce Classic to Lightning to enhance user interfaces and page interactions.
Developed and customized Visualforce pages with standard/custom controllers, JavaScript, HTML, and CSS.
Wrote SOQL and SOSL queries in Apex, adhering to Salesforce best practices and governor limits.
Worked on profiles, security setup, queues, junction objects, advanced picklist fields, Flows, Process Builders, Workflows, and AppExchange applications.
Salesforce Administrator
Magna Infotech - CA Technologies
09.2016 - 11.2017
Implemented security measures by creating Profiles, Roles, and configuring record-level/field-level security and sharing settings.
Worked with standard Salesforce objects like Accounts, Contacts, Leads, Opportunities, Cases, Activities, custom objects, validation rules, and approval processes, Reports, and Dashboards.
Proficient in Salesforce declarative tools like Process Builder, Workflow Rules, and Flows.
Automated Case Management processes using Process Builders, Workflows, Approval Processes, and Assignment Rules; implemented Email-to-Case.
Installed, evaluated, and maintained AppExchange packages.
Performed mass data imports using Data Loader, Import Wizard, and Informatica.
Tested in sandbox and migrated code to deployment using Change Sets and ANT Migration.
Configured Outlook settings and performed field mapping based on user requirements.
Java Developer
TCS
03.2013 - 07.2016
Designed and developed JSP pages, HTML pages, and servlets using Java, WebLogic, EJB 2.0, Struts, Servlets, and JSP.
Updated CSS layouts to reflect new changes based on requirements.
Gained experience with databases such as Oracle, SQL Server, and MySQL.
Implemented SOAP protocol for handling requests from external systems.
Utilized XSL for XML parsing and dynamic web page generation in HTML format.
Education
Master of Science - Computer And Information Systems