Professional team leader in the workplace, NROTC battalion, and baseball field.
Valuable experience in playing and coaching baseball, with extensive knowledge of rules, regulations, and courtesies which will be vital as a field maintainer.
Desire to serve the community through the Church, local EMS rescue squad, military-dependent support group, the US Navy, and local athletic organizations.
Results-oriented achiever as engineering student, Midshipman, coach, and proud member of the NC State Wolfpack.
Overview
2
2
years of professional experience
Work History
ECommerce Assosiate
Kroger
03.2024 - 07.2024
Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.
Led training sessions for new employees on e-commerce platform usage and best practices in customer service.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds, and resolving transaction issues.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Streamlined kitchen operations with effective communication and collaboration among team members.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, and sanitation.
Education
Bachelor of Science - Construction Engineering/Naval Science
North Carolina State University
Raleigh, NC
05-2028
Skills
Volunteered as baseball coach/field assistant throughout high school and during college breaks Replaced bases, tended to the field, and coached players whose skills ranged from zero experience to travel ball captains 10 years of experience with baseball and football with extensive knowledge of rules and courtesies that will be vital for being a field maintainer
Volunteered with local EMS Rescue Squad to learn valuable principles of trauma treatment, and basic and advanced life support in the event of an emergency Taught junior members of the group valuable skills including CPR, splinting, backboarding, and taking vitals
Served as president of a military dependent support group, organizing projects and events for military affiliated high school students, which included organizing a field trip to Naval Station Norfolk Air Operations
Valuable teamwork and time-management skills developed from working in high-speed kitchen/bar environment and busy grocery store, and demanding schedule of NROTC and an engineering degree