Shauna Turner
Greensboro
Summary
Compassionate and detail-oriented professional with strong administrative and interpersonal skills, currently pursuing an AAS in Human Services. Experienced in patient services, office operations, and supporting diverse populations through volunteer and internship work in nonprofit and healthcare settings. Proven ability to handle sensitive information, communicate effectively, and manage high-volume tasks with care and efficiency.
Overview
4
4
years of professional experience
Work History
Patient Services Advocate
FastMed Urgent Care
2023.11 - Current
- Greet and register patients, verify insurance, and manage payment collection
- Maintain accurate medical records in compliance with HIPAA
- Coordinate appointment scheduling and ensure efficient clinic flow
- Serve as liaison between patients and medical staff
Administrative Technician – School Nutrition Services
Guilford County Schools
2021.09 - 2023.11
- Processed invoices, purchase requisitions, and financial documentation
- Managed communication between cafeteria staff, vendors, and district office
- Handled data entry and application processing for free/reduced meal programs
- Supported special projects and daily office operations
Education
Associate in Applied Science - Human Services
Guilford Technical Community College (GTCC)
05.2025
Skills
- Patient & Client Support
- Crisis Intervention Techniques
- Data Entry & Record Management
- Microsoft Office Suite
- HIPAA Compliance
- EMR Software
- Conflict Resolution
- Spanish (Basic proficiency – can assist with translation)
Languages
Spanish (Basic proficiency – can assist with translation)
Timeline
Patient Services Advocate
FastMed Urgent Care
2023.11 - Current
Administrative Technician – School Nutrition Services
Guilford County Schools
2021.09 - 2023.11
Associate in Applied Science - Human Services
Guilford Technical Community College (GTCC)