Renell Reeves
Charlotte,NC
Summary
Skilled operational risk professional with 13+ years of financial services industry, who is able to assess and identify the potential risks that may hinder a company's safety, security, and financial prosperity. Comfortable working in an ambiguous and rapidly changing business environment where risks need to be assessed and planned for. A self starter who is willing to take the initiative and has the ability to work in a highly dynamic, demanding and deadline driven environment. Who also has strong analytical, and order management with advanced problem solving skills and strengths in areas of credit, fraud detection, collection, financial planning & reporting. Demonstrated track record of recovering millions of dollars from fraud recovery.
Overview
9
9
years of professional experience
Work History
Risk Analyst
Charles Schwab
12.2019 - 01.2024
- Analyze, gathering, and interpreting data analytics to provide results in developing leads and compliance with state and federal regulation.
- Develop different strategies and models to mitigate fraud risk.
- Strong knowledge of applicable laws, regulations, financial services.
- Collaborate with internal departments, retail, investor accounts and legal to help better understand client's accounts.
- Communicate insights by creating pivot tables, power point presentations and excel spreadsheets to present findings to colleagues and leadership.
- Improved decision-making processes by providing insightful recommendations based on thorough risk analysis.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Developed and implemented risk assessment framework, resulting in 20% reduction in overall risk exposure.
- Thorough knowledge of risk, compliance, audit competencies.
Risk Analyst
Greensky
07.2016 - 03.2018
- Analyze and spread merchant financial statements in order to assess financial risk.
- Perform on going monitoring and analyzing of varying merchant activities and transactions to identify activity that may be fraudulent, violate terms of merchant agreement, or indicate pending credit risk.
- Extract potential and projected loss information from various data resources. Successfully identified and mitigated potential risks in supply chain, resulting in 15% increase in operational efficiency.
- Ensure compliance with Risk Management Guidelines and Policy.
- Top performing risk analyst on team and trained other new risk analysts.
Risk Analyst
Total System Services
01.2015 - 07.2016
- Researches, processes, and resolves chargeback/reversal requests for 15 or more dispute reason codes and 2 or more supported card brands.
- Gathers and analyzes cardholder and merchant account transactions to determine if disputed transactions are covered under federal regulations.
- Created payback/refund sheets and coordinate efforts with accounts personnel.
- Trained and mentored analysts on SAS programming, analytics and influential communication.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
Education
Business Administration
University of Nebraska At Omaha
Omaha, NE01.2025
Timeline
Risk Analyst
Charles Schwab
12.2019 - 01.2024
Risk Analyst
Greensky
07.2016 - 03.2018
Risk Analyst
Total System Services
01.2015 - 07.2016
Business Administration
University of Nebraska At Omaha
Similar Profiles
Jacob BridgesJacob Bridges
Financial Services Representative at Charles SchwabFinancial Services Representative at Charles Schwab
Miranda WithersMiranda Withers
Onboarding and Educational Development at Charles Schwab & CoOnboarding and Educational Development at Charles Schwab & Co
Brady HumbertBrady Humbert
Stock Plan Services Operations and Support Specialist at Charles Schwab & Co., Inc.Stock Plan Services Operations and Support Specialist at Charles Schwab & Co., Inc.
Andrew DoughtyAndrew Doughty
Sr. Manager, Software Engineering at Charles Schwab & Co.Sr. Manager, Software Engineering at Charles Schwab & Co.
Anthony GibsonAnthony Gibson
Painter, Maintenance at Wallace &Green Residential PaintingPainter, Maintenance at Wallace &Green Residential Painting