Summary
Work History
Skills
Service Activities
Timeline
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Rebecca Blythe

Charlotte

Summary

A self-starter and highly motivated professional with 10+ years experience in the Entertainment and Hospitality industry. Passionate about team success and development. Skilled at operations management, full cycle recruitment, fundraising, and training implementation.

Work History

Hiring and Recruiting Manager

US National Whitewater Center
  • Manage full recruitment lifecycle for all part-time employees
  • Plan and execute recruiting events both on-site and offsite
  • Partner and maintain relationships with offsite venders, schools and community members
  • Lead monthly meeting and training with department supervisors
  • Collect and manage all hiring data for all department
  • Development of training programs and employee retention

Acting Activities Manager

US National Whitewater Center
Charlotte
  • Due to past experience I am regularly called on to help over see the daily operation of all our outdoor activities
  • Assign staff to designated areas based off training and experience
  • Manage staff breaks and rotations to insure all staff is safe
  • Handle all guest related issues

Duty Manager of Operations

Merlin Entertainment Group: Sea Life Aquarium
Charlotte
  • Oversee company's non-profits including Merlin's Magic Wand & Sea Life Trust
  • Plan and execute fundraising events such as Sensory-friendly days and Merlin's Magic Wand days out
  • Provide support for children facing a serious illness, disability, or adversity
  • Manage monthly fundraising reports and expenses
  • Educate staff on impact and new opportunities to support and give back
  • Partner with local non-profits such as Make-A-Wish, Susan G
  • Komen, and Gigi's Playhouse
  • Oversee daily operations, guest satisfaction, staff, sales, and cash handling
  • Manage health & safety site documentation, safety audits, and employee welfare
  • Oversee hiring, scheduling, and employee relations for a team of 30 associates
  • Manage of training and development of employees, implemented new training guidelines

Attraction Assistant Manager

Walt Disney Resorts: Disney's California Adventure
Anaheim
  • Oversaw daily operations of the attraction and the cast ensuring guest satisfaction
  • Knowledge of 6 different attractions that operate with up to 50 employees per attraction
  • Performed safety audits and inspections
  • Managed cast scheduling and training

Attraction Core Trainer

Walt Disney Resorts: Disney's California Adventure
Anaheim
  • Trained incoming and existing cast member proper operation and safety procedures
  • Gave performance assessments to assure each cast member is performing the attraction procedures correctly and safely
  • Became expert in operation, safety, and mechanics of each attraction
  • Mentored cast to be a positive influence for all guests

Skills

  • Human resources information systems
  • Recruiter training
  • Organizational development
  • Employee engagement
  • Staff development
  • Training delivery
  • Employee retention

Service Activities

Alissa Angels Charity Group, Founded a fundraising group for the Children's Hospital of Orange County that gathered donations and planned events to raise money where all proceeds were donated directly to CHOC. Some events coordinated included annual mini-golf tournaments and the CHOC walk. The group raised over $500 thousand in the four years.

Timeline

Hiring and Recruiting Manager

US National Whitewater Center

Acting Activities Manager

US National Whitewater Center

Duty Manager of Operations

Merlin Entertainment Group: Sea Life Aquarium

Attraction Assistant Manager

Walt Disney Resorts: Disney's California Adventure

Attraction Core Trainer

Walt Disney Resorts: Disney's California Adventure

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Rebecca Blythe