TERILYNN DIETRICH
Charlotte
Summary
Experienced talent leader and HR professional with a proven track record in talent acquisition across diverse industries, including FinTech, SaaS, supply chain, telecommunications, and retail. Recognized for hiring top talent in G&A, GTM, and Executive Leadership roles, while supporting technical recruitment efforts. HR experience skilled in change management in ambiguous environments, promoting diversity, inclusion, and employee engagement. I build strong partnerships with stakeholders, and leverage cutting-edge practices to secure the best talent, while building up internal talent. Committed to delivering a positive candidate experience, and driving organizational growth and success.
Overview
18
18
years of professional experience
Work History
Senior Corporate Recruiting Business Partner
Sonoco Products Co
Hartsville
01.2025 - Current
- Collaborated with cross-functional teams to develop strategic business initiatives.
- Developed comprehensive business plans to support organizational objectives and vision.
- Cultivated relationships with key stakeholders to increase collaboration across departments.
- Engaged proactively with business functions to understand needs, filter suggestions and communicate needs to help improve business outcomes.
- Developed KPIs which enabled tracking of employee productivity levels.
- Partnered with HR team members to manage recruitment efforts in order to hire qualified personnel.
- Collaborated with senior management teams to identify and address organizational challenges, utilizing data-driven insights.
- Recognized process gaps inherent in current systems and developed strategies to overcome current issues and prepare effectively for expected changes.
- Negotiated contracts with vendors to ensure the company received competitive pricing and quality products and services.
SENIOR RECRUITING PARTNER
Tango Card
05.2022 - Current
- Optimizing Recruitment Strategies: reducing Time to Offer (TTO) from 60-90 days to under 45 days (38.5 average to date), including niche roles
- Strong focus on utilizing internal referrals, strategic sourcing, social networking, and creating pre/post strategy meetings with hiring stakeholders to align on strategy and expectations
- Revamped Job Descriptions: Collaborated with hiring managers and HR to develop inclusive job descriptions and candidate criteria, ensuring diverse talent pools were considered for every position. Implemented Textio program to remove any bias from public job postings, resulting in more talented, qualified candidates from various backgrounds and experiences
- First of Many”- Scalability Wizard: Working closely in collaboration with the Chief Legal Officer (CLO), Chief Revenue Officer (CRO), and VP of Sales, providing high-quality candidates, resulting in scaling the Legal department from 2 to 6 and Revenue team from 4 to 12 in under 6 months, reducing estimated overall TTO from 120 days to 60 days
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations - utilizing quantitative and qualitative data to drive decisions and present solutions.
- Developed and monitored employee recognition programs.
- Developed relationships with recruitment agencies and other external partners to expand organizational reach and identify potential candidates.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Cooperated with company leaders in change management and talent solutions to gain a competitive edge in the job market.
- Established consistent language and methodology for talent discussions, development, and succession.
RECRUITING MANAGER
Caring LLC
02.2021 - 05.2022
- Scaled, developed, and led a global team of 6 recruiters and sourcers, facilitating diversity and inclusion in recruitment strategies across multiple regions
- Supporting talent acquisition needs for both G&A, GTM and Technical roles across the organization
- Recognized with a “Best in Class” for outstanding performance in high-volume recruiting (filling 150 roles, with an attrition rate of 2.6% in a fiscal year) and team management
- Streamlined data-driven analytics to improve recruiting practices and stakeholder interview processes
- Developed and implemented a comprehensive recruitment training program via LinkedIn
- Learning, enhancing the team's skills and increasing overall productivity
- Successfully negotiated contracts with recruitment agencies, reducing third-party expenses by 60%.
SR. TALENT ACQUISITION/ONBOARDING
Coca Cola Consolidated Inc
10.2018 - 02.2021
- Recognized for high-volume recruiting success by leading the Southeast region in 400+ new hires annually as an individual contributor, (5 states and 12 distribution centers) by creating and implementing talent strategies that aligned with company and stakeholders' goals
- Initiated a successful mentorship program for local high school senior students in underrepresented cities in 5 states, pairing with Distribution center leaders, upon graduation, students who were interested in a career with Coca-Cola were given priority consideration for full-time employment
- Resulting in positive community outreach, and a headcount of trained and diverse talent
- Learning and Development: implemented an inclusive onboarding/new hire orientation program for the supply chain org, incorporating pertinent and compliance training with excitement and engagement.
- Skilled at working independently and collaboratively in a team environment
AS III | HR Generalist
King County (Public Sector, Government)
08.2013 - 03.2017
- Facilitated successful division-wide audits of the HR policies and procedures, ensuring compliance
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification
- Met with staff to resolve difficult performance and conflict management situations
- Implemented and supervised orientation procedures for new hires
- Facilitated criminal background check process for new hires
- Coached managers through employee engagement, documentation, discipline and performance improvement plans
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture
- Understood, interpreted and mediated human resources inquiries to support the administration of human resources policies, procedures and programs
- Liaised with HR and payroll to coordinate and manage employee leaves of absence
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems
- Managed compliance with labor laws and regulations in alignment with collective bargaining agreements
- Oversaw the annual performance review process for the HR Division employees (300+) ensuring timely completion and participation of employees
- Coordinated county-wide events and career fairs, working collaboratively with department leadership and senior program managers, facilitating vendor.
ASSISTANT SALES AND OPERATIONS MANAGER
AT&T
09.2007 - 04.2013
- Developed and maintained operational guidelines for staff
- Monitored key performance metrics to identify areas for improvement
- Developed systems and procedures to improve operational quality and team efficiency
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow
- Performed statistical analyses to gather data for operational and forecast team needs
- Monitored employee productivity and optimized procedures to reduce costs
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for the organization
- Trained new employees on proper protocols and customer service standards
- Launched staff engagement, gender diversity and cultural programs, and robust reporting tool that increased operational quality.
Education
Bachelor Of Business Science - Business Administration And Management
University of Washington
Seattle, WASkills
- Global recruitment strategies
- Talent management and optimization
- Hiring trends analysis
- Succession planning and headcount strategy
- Diversity, equity, and inclusion recruitment
- Employee engagement and retention
- Candidate experience enhancement
- Applicant tracking systems expertise
- Human resources information systems
- Change management processes
- Adaptability in ambiguity
- Partner relationship management
- Office productivity tools proficiency
Timeline
Senior Corporate Recruiting Business Partner
Sonoco Products Co
01.2025 - Current
SENIOR RECRUITING PARTNER
Tango Card
05.2022 - Current
RECRUITING MANAGER
Caring LLC
02.2021 - 05.2022
SR. TALENT ACQUISITION/ONBOARDING
Coca Cola Consolidated Inc
10.2018 - 02.2021
AS III | HR Generalist
King County (Public Sector, Government)
08.2013 - 03.2017
ASSISTANT SALES AND OPERATIONS MANAGER
AT&T
09.2007 - 04.2013
Bachelor Of Business Science - Business Administration And Management
University of Washington
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