Rahkiyah Richardson
Rocky Mount
Summary
Dynamic customer service professional with experience at Target and Chick-fil-A, excelling in guest relations and payment processing. Known for exceptional communication and strong empathy, I consistently foster positive shopping experiences and adapt swiftly to changing priorities, ensuring customer satisfaction and team efficiency in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
11.2024 - 01.2025
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Supported team members in maintaining cleanliness and organization of sales floor.
- Engaged with diverse customers to understand their needs and preferences.
- Processed transactions accurately using point-of-sale systems.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Team Member
Chick-fil-A
07.2023 - 12.2023
- Collaborated with team members to ensure efficient service delivery and customer satisfaction.
- Operated point-of-sale systems, accurately processing transactions and managing cash registers.
- Assisted in maintaining cleanliness and organization of workstations to promote a safe environment.
- Engaged with customers to address inquiries, providing information about products and services.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associates in General Education - Medical Sonography
Pitt Community College
Winterville, NCHigh School Diploma -
Northern Nash High School
Rocky Mount, NC06.2024
Skills
- Exceptional communication
- Strong empathy
- Stress tolerance
- Guest relations
- Customer service
- Payment processing
- Cash handling experience
- Teamwork and collaboration
Certification
I have a CPR Certification that I received August 2025.
Timeline
Guest Advocate
Target
11.2024 - 01.2025
Team Member
Chick-fil-A
07.2023 - 12.2023
Associates in General Education - Medical Sonography
Pitt Community College
High School Diploma -
Northern Nash High School
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