Rachael Silver
Raleigh
Summary
Dynamic and results-driven bartender with extensive experience in the triangle (Raleigh, Durham, Chapel Hill), excelling in high-volume environments. Proven ability to enhance customer satisfaction through exceptional communication and acute attention to detail. Skilled in crafting custom cocktails and managing inventory, while fostering strong relationships with guests to drive revenue growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
High Volume Bartender
Oak City
08.2024 - Current
- Created drinks and rang in orders seamlessly by operating on numerous pos systems, guaranteeing fast service to all guests
- Opened bar by operating lights, setting up indoor and outdoor bars, preparing garnishes for service
- Trained staff across locations to ensure adequate staffing for peak hours.
- Engaged audiences on social media to enhance visibility for multiple locations
Event Bartender
Melrose Knitting Mill
08.2023 - Current
- Bartended and served at diverse events, including weddings, corporate parties, government meetings, and family reunions, ensuring guest satisfaction and smooth service flow
- Managed time effectively, restocked supplies promptly, and delivered fast service, coordinating event details to meet host requirements
- Set up venue and organized liquor, wines, and beers for efficient inventory management and seamless event breakdown
Lead Bartender
Oak Room
05.2025 - 10.2025
- Opened new establishment and trained team members with no prior experience to ensure smooth operations
- Implemented menu changes and updated operations procedures to enhance customer experience
- Managed cash registers and balanced daily transactions to maintain financial accuracy
Breakout Specialist
Patio Enclosures
06.2024 - 12.2024
- Designed virtual sunrooms and decks based on measure pages, photos, and sales designs, enhancing customer visualization
- Collaborated with design consultants to confirm accuracy of sold jobs, ensuring successful project execution
- Coordinated ordering of glass, panels, and materials for patio and decking builds, supporting timely project completion
- Conducted troubleshooting sessions to identify and resolve technical issues for the company
Bartender
Colletta
09.2022 - 07.2023
- Studied unfamiliar wines and spirits to effectively upsell quality options and customize drinks for guests
- Crafted infusions for the summer spritz menu
- Operated both the well and the bar effectively while maintaining a section
- Built rapport with regulars and remembered our conversations and most importantly, their food and beverage orders
- Maintained bar operations before, during, and after shifts, including preparation and cleaning to ensure a welcoming environment
- Delivered liquor shipments to restaurant, ensuring proper handling and efficient storage practices
Lead Bartender
Bartaco
05.2021 - 09.2022
- Engaged guests in a fun, professional manner to build rapport and enhance guest experience
- Created custom cocktails from both on and off the restaurant menu and delivered drinks in a timely fashion
- Participated in upselling strategies to boost bar and restaurant revenue while enhancing customer satisfaction
- Managed juicing operations to ensure fresh ingredients for cocktails and efficient service
- Prepared syrups, garnishes, and restocked inventory to ensure a successful shift for all parties
- Cleaned and polished bar surfaces and utensils to maintain hygiene standards
Student Teacher
Asheville-Buncombe Technical College
01.2020 - 03.2020
- Instructed up to 25 English learners, fostering language acquisition and confidence
- Demonstrated speech patterns, sentence structure, correct spelling, and appropriate diction to enhance language skills
- Engaged with students across diverse age groups and language backgrounds to promote effective communication
Education
Undergraduate Degree - Technical Writing and Teaching English as a Second Language
Western Carolina University
Cullowhee, NCSkills
- Excellent written and verbal communication
- Strong interpersonal skills
- Acute attention to detail
- Ability to effectively handle multiple projects/situations simultaneously
- Initiative to teach new processes/systems
- Public speaking in various educational environments
Work Study Experience
- Librarian
- 3rd shift food service employee
- Country club after school
Coursework
- Professional Writing
- Writing for Careers
- Professional Editing and Publishing
- Contemporary Legal Issues
- Bar Management - Hospitality and Tourism 302
Certification
PSC- Pharmaceutical Sales Certification
Timeline
Lead Bartender
Oak Room
05.2025 - 10.2025
High Volume Bartender
Oak City
08.2024 - Current
Breakout Specialist
Patio Enclosures
06.2024 - 12.2024
Event Bartender
Melrose Knitting Mill
08.2023 - Current
Bartender
Colletta
09.2022 - 07.2023
Lead Bartender
Bartaco
05.2021 - 09.2022
Student Teacher
Asheville-Buncombe Technical College
01.2020 - 03.2020
Undergraduate Degree - Technical Writing and Teaching English as a Second Language
Western Carolina University