Patrick Carr
Charlotte
Summary
Enthusiastic, accomplished, and recognized for exceptional problem-solving and customer service skills, Proven ability to enhance safety compliance and streamline operations, ensuring a secure environment. Successfully managed complex situations, demonstrating strong communication and team collaboration abilities.
Overview
11
11
years of professional experience
Work History
Security Officer
EKG Security
Charlotte
07.2025 - Current
- Responded to alarms and conducted investigations as required.
- Operated communication systems between officers stationed throughout the facility.
- Investigated all reported incidents of theft or vandalism on premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
- Monitored surveillance cameras and responded to suspicious activity.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Coin Processor
GardaWorld Cash Services
Charlotte
02.2024 - 05.2025
- Followed all safety protocols when handling large sums of money.
- Balanced currency, coin, checks, and cash in cash drawers at beginning of shift and throughout day.
- Maintained an organized work area to ensure efficient operations of the Money Center Cashier station.
- Reconciled discrepancies between sales slips, tickets, receipts, cash totals quickly and accurately.
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, transfers, and payments.
Security Officer
Alied Universal
Chesapeake Beach
10.2024 - 01.2025
- Responded to alarms and conducted investigations as required.
- Operated communication systems between officers stationed throughout the facility.
- Provided escorts for visitors as needed throughout the facility.
- Investigated all reported incidents of theft or vandalism on premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Confirmed visitor identification prior to granting entry into the building.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Stocking 1A
Walmart
Charlotte
03.2024 - 09.2024
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Transported goods to designated areas within the facility.
- Provided assistance in loading and unloading incoming trucks.
Customer Service Representative
Convergys/OnStar
Charlotte
01.2015 - 07.2016
- Implemented innovative methods for streamlining the customer service process.
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
- Provided accurate information about products and services to customers.
Education
High School -
Zebulon B. Vance High School
Charlotte, NCCommunity College -
Central Piedmont Community College
Charlotte, NCSkills
- Surveillance monitoring
- Incident investigation
- Access control
- Fire safety inspection
- Communication systems
- Safety compliance
- Customer service
- Report writing
- Conflict resolution
- Patrol procedures
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Shift work experience
- CCTV monitoring
- Detail-oriented
- Workplace violence prevention
- Electronic surveillance
- Complex Problem-solving
- Metal detector operation
- Ability to lift 50 pounds
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Officer
EKG Security
07.2025 - Current
Security Officer
Alied Universal
10.2024 - 01.2025
Stocking 1A
Walmart
03.2024 - 09.2024
Coin Processor
GardaWorld Cash Services
02.2024 - 05.2025
Customer Service Representative
Convergys/OnStar
01.2015 - 07.2016
High School -
Zebulon B. Vance High School
Community College -
Central Piedmont Community College
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