Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Hedrick

Hickory

Summary

Dynamic security professional with extensive experience at Walden Security, excelling in access control and emergency response. Proven ability to enhance safety protocols and resolve conflicts effectively. Recognized for maintaining high vigilance and delivering superior customer service while ensuring compliance with security regulations. Committed to protecting assets and fostering a secure environment.

Overview

6
6
years of professional experience

Work History

Security Officer

Walden Security
Charlotte
08.2021 - Current
  • Provided escorts for visitors as needed throughout the facility.
  • Confirmed visitor identification prior to granting entry into the building.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Performed first aid and CPR when necessary during emergency situations.
  • Assisted in the development and implementation of security policies and procedures.
  • Responded to alarms and conducted investigations as required.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Enforced access control measures in accordance with established procedures.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Assisted with crowd control during large events held at the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Maintained accurate logs of all security related activities.
  • Operated communication systems between officers stationed throughout the facility.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Observed patrons and customers to quickly address security situations.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Completed incident reports to record security or loss prevention incidents.
  • Reported safety hazards for remediation response.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Patrolled crowds during events to preserve order and promote security.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Identified suspicious activity to determine appropriate response.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Maintained high levels of alertness throughout shifts.
  • Searched bags manually to identify prohibited items and contraband.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.

Site Supervisor

Securitas Security Services USA
Greeensboro
09.2019 - 08.2021
  • Provided guidance and support to contractors on technical matters related to their scope of work.
  • Scheduled and coordinated resources for all maintenance activities in order to meet project deadlines.
  • Assisted in resolving conflicts between subcontractors, vendors or clients as required by management.
  • Participated in job-site meetings with contractors, owners, architects, engineers, as necessary.
  • Investigated accidents or near-miss incidents; documented findings in an incident report form.
  • Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
  • Communicated regularly with clients regarding progress updates on projects.
  • Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
  • Ensured that workers followed safe work practices when operating machinery or performing hazardous tasks.
  • Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
  • Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
  • Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
  • Ensured that all personnel wore appropriate personal protective equipment while working at construction sites.
  • Prioritized and assigned tasks to successfully direct workforce in constantly changing environment.
  • Established and maintained close working relationships with staff, clients and vendors.
  • Completed and distributed accurate and informative progress reports and project records to management.
  • Conducted regular site inspections to ensure compliance with safety and building regulations.
  • Complied with safety procedures and monitored team members for adherence to safety protocols on job sites.
  • Reviewed written, oral and schematic instructions and relayed key details to laborers.
  • Communicated daily progress and incident reports to clients and corporate offices.
  • Maintained access control procedures set by property managers.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Resolved work issues and team conflicts to promote progress on complex projects.
  • Managed daily site operations ensuring project milestones were met within designated timelines.
  • Created work crew schedules and delegated assignments.
  • Delegated duties to employees based on skillset.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Prepared and planned worksites to help jobs run smoothly.
  • Reported project progress, site problems and labor status to supervisors.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Delegated work to staff, setting priorities and goals.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Monitored equipment operation during extraction process to detect problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

BLET - Basic Law Enforcement

Catawba Valley Community College
Hickory, NC
09-1999

Skills

  • Access control
  • Surveillance monitoring
  • Incident reporting
  • Emergency response
  • First aid administration
  • Conflict resolution
  • Safety protocols
  • Visitor screening
  • Team collaboration
  • Report writing
  • Risk assessment
  • Crisis management
  • Communication skills
  • Attention to detail
  • Customer service
  • Investigation documentation
  • Security guard license
  • Background checks
  • Investigative tools
  • Access control management
  • Night and safe deposit procedures
  • CCTV monitoring
  • Workplace violence prevention
  • Theft prevention training
  • Criminal law knowledge
  • Complex Problem-solving
  • Security screenings
  • Electronic surveillance
  • Visitor tracking
  • Personnel screening
  • Surveillance
  • Security systems
  • General security
  • Conflict resolution techniques
  • Staff management
  • Military experience
  • Interior and exterior patrol
  • Metal detector operation
  • Shift work experience
  • Criminal law
  • Weapons training
  • Conflict de-escalation
  • Criminal records searches
  • Emergency evacuation procedures
  • Asset protection
  • Cybersecurity awareness
  • Identification verification
  • Building lockdown coordination
  • Report generation
  • CCTV surveillance
  • Investigative skills
  • Physical fitness
  • Screening wands
  • Criminal investigations
  • Alarm monitoring
  • Emergency management
  • Premises patrol
  • Crime prevention methods
  • Stationary surveillance
  • Active shooter training
  • Document management
  • Crime prevention
  • Surveillance expertise
  • Detail-oriented
  • Patrol operations
  • Background investigations
  • Dispatch
  • Access badge distribution
  • Operations management
  • Crisis intervention training
  • Fire safety training
  • Threat assessment
  • Security equipment operation
  • Law enforcement background
  • Threat management
  • Relationship building and management
  • Superior customer service

Accomplishments

Employee of the month several times,

Timeline

Security Officer

Walden Security
08.2021 - Current

Site Supervisor

Securitas Security Services USA
09.2019 - 08.2021

BLET - Basic Law Enforcement

Catawba Valley Community College

Similar Profiles

CREATE PROFILE
John Hedrick