Olivia Denham
Richlands
Summary
Compassionate and detail-oriented EKG Technician with over two years of hospital experience monitoring cardiac rhythms, reviewing ECG tracings, and supporting physicians and nursing staff in the intensive care unit. Skilled in telemetry monitoring, rhythm interpretation, patient safety, HIPAA compliance, and accurate documentation. Dedicated to delivering exceptional patient-centered care while collaborating effectively with multidisciplinary healthcare teams to promote quality patient outcomes.
Overview
8
8
years of professional experience
Work History
Photographer
Olivia Denham Photography
02.2023 - Current
- Digitally edit and deliver high-quality images while managing strict deadlines.
- Collaborate with clients to create customized photography experiences.
- Manage scheduling, contracts, communication, and business operations while maintaining exceptional customer satisfaction.
Telemetry Monitor Technician
ECU Health Duplin Hospital
12.2021 - 05.2023
- Monitored continuous cardiac telemetry for multiple patients with varying levels of acuity.
- Reviewed ECG rhythm strips for accuracy and identified significant rhythm changes requiring immediate notification.
- Responded promptly to telemetry alarms and changes in patient condition.
- Performed maintenance and troubleshooting of telemetry equipment.
- Collaborated with physicians, nurses, and ancillary staff to support safe, high-quality patient care.
- Assisted with onboarding and training new telemetry staff.
Financial Services Representative / Bank Teller
Marine Federal Credit Union
10.2020 - 11.2022
- Provided exceptional customer service while assisting members with daily banking transactions in a fast-paced environment.
- Processed cash, checks, deposits, withdrawals, loan payments, and account transactions with a high degree of accuracy.
- Maintained strict confidentiality of sensitive financial information while following security policies and procedures.
- Balanced cash drawer daily while consistently maintaining accuracy and accountability.
- Verified customer identities and ensured compliance with banking regulations and fraud prevention protocols.
- Resolved customer concerns professionally while building positive relationships through excellent communication.
- Assisted members with opening and maintaining checking, savings, and certificate accounts.
- Collaborated with team members to improve workflow efficiency and deliver outstanding member service.
Administrative Assistant
ENC Communications
04.2018 - 09.2020
- Managed daily administrative operations while supporting multiple departments in a fast-paced office environment.
- Maintained confidential employee and company records with accuracy and discretion.
- Scheduled meetings, coordinated calendars, and organized appointments for management.
- Answered multi-line phone systems, greeted visitors, and provided professional customer service.
- Performed accurate data entry and maintained electronic and paper filing systems.
- Prepared reports, correspondence, and documents using Microsoft Office Suite.
- Assisted with onboarding paperwork, employee files, and general human resources functions.
- Coordinated office supply inventory and prioritized multiple deadlines while ensuring efficient office operations.
Education
CPR Certified - undefined
American Heart Association
Medical Terminology Coursework - undefined
High School Diploma - undefined
Richlands
Certificate - EKG Technology
Lenoir Community College
01.2020
Skills
- Telemetry Monitoring
- 12-Lead Electrocardiograms (EKGs)
- Cardiac Rhythm Interpretation
- Arrhythmia Recognition
- Patient Care
- Electronic Medical Records (EMR)
- HIPAA Compliance
- Critical Thinking
- Attention to Detail
- Communication
Timeline
Photographer
Olivia Denham Photography
02.2023 - Current
Telemetry Monitor Technician
ECU Health Duplin Hospital
12.2021 - 05.2023
Financial Services Representative / Bank Teller
Marine Federal Credit Union
10.2020 - 11.2022
Administrative Assistant
ENC Communications
04.2018 - 09.2020
Certificate - EKG Technology
Lenoir Community College
High School Diploma - undefined
Richlands
Medical Terminology Coursework - undefined
CPR Certified - undefined
American Heart Association