Olivia Denham
Richlands
Summary
Skilled Telemetry Monitor Technician with comprehensive background in cardiac telemetry monitoring and interpretation. Strong grasp of EKG rhythms and arrhythmia detection, as well as proficiency in patient data documentation and hospital safety protocols. Proven abilities in team collaboration, patient care, and troubleshooting technical issues. Demonstrated impact by maintaining high level of accuracy in readings, contributing to enhanced patient outcomes in previous work settings.
Overview
10
10
years of professional experience
4039
4039
years of post-secondary education
1
1
Certification
Work History
Photographer
Olivia Denham Photography
02.2023 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Telemetry Monitor Technician
ECU Health Duplin Hospital
Kenansville
12.2021 - 05.2023
- Managed multiple patients simultaneously with different levels of acuity and severity.
- Performed daily maintenance on telemetry equipment and monitored patient vital signs.
- Reviewed ECG tracing strips for accuracy before submitting them for physician review.
- Responded promptly to any alarms or changes in patient conditions.
- Participated in training new staff on telemetry protocols.
Financial Services Representative
Marine Federal Credit Union
10.2020 - 11.2022
- Handled diverse customer needs related to financial products, lines of credit, and account features
- Updated customer accounts with new balance, payment, and transfer information
- Employed excellent money handling abilities to operate and balance cash drawer daily
- Monitored customer transactions to detect, address, and report signs of fraud
- Listened to customers and recognized stated and unstated needs to effectively cross-sell bank products
- Opened, closed and updated accounts and savings plans for customers
- Supported customers by coordinating special actions like ordering new bank cards and personal checks
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
Administrative Assistant
ENC Communications
04.2018 - 09.2020
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Manager
Taco Bell
01.2016 - 03.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Ensured accurate financial reporting by managing cash registers.
Education
Certificate in EKG Tech -
Lenoir Community College
KinstonHigh School Diploma -
Richlands High School
RichlandsSkills
- Telemetry equipment maintenance
- Data entry accuracy
- Effective communication
- Attention to detail
- Heart rhythm interpretation
- HIPAA compliance
- Communication
Languages
English
Certification
- CPR Certified, 01/2021, American Heart Association
- Certificate in EKG Tech, 12/2020, Lenoir Community College, Kinston, NC
- Medical Terminology Course
Timeline
Photographer
Olivia Denham Photography
02.2023 - Current
Telemetry Monitor Technician
ECU Health Duplin Hospital
12.2021 - 05.2023
Financial Services Representative
Marine Federal Credit Union
10.2020 - 11.2022
Administrative Assistant
ENC Communications
04.2018 - 09.2020
Manager
Taco Bell
01.2016 - 03.2018
Certificate in EKG Tech -
Lenoir Community College
High School Diploma -
Richlands High School