Monifa Johnson

Dynamic Tailored Care Manager at Coastal Horizons with a strong background in Medicaid and resource coordination, adept at increasing client access to crucial services. Expertise in developing individualized care plans for clients facing mental health and substance use challenges, coupled with proficiency in Microsoft Office 365 and NCCARE360. Proven record of leading healthcare facilities through transformative change while enhancing patient care quality and implementing cost-saving strategies. Recognized for improving patient satisfaction scores and streamlining operational processes across departments.