Summary
Overview
Work History
Education
Skills
Timeline
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Mohid Imran

Charlotte

Summary

Upbeat Leader with high-level emotional intelligence and proven background of leadership. Accustomed to managing opening and closing duties and coordinating employee schedules to meet demand. Reliable and energetic professional with exceptional communication skills.

Overview

5
5
years of professional experience

Work History

Apple Champion

Best Buy
06.2024 - Current

Running an 8 million dollar Apple business in one of the most high-traffic areas in the country. With continued year-over-year revenue growth and a focus on customer experience.

Omni Channel Shift Leader

Best Buy
07.2022 - Current
  • Company Overview: Best Buy is a multinational consumer electronics retailer
  • Communicated, trained, and promoted quality standards to team members
  • Assessed team performance to encourage productivity
  • Identified and resolved conflicts between workers to promote teamwork
  • Leading the first ever 5k Best Buy in the Charlotte micro market and country and paving a way into the future with in-home and business design and a customer-centered experience
  • While introducing a new way to shop in a digital-first environment
  • Best Buy is a multinational consumer electronics retailer

Certified Speciality Advisor

Best Buy
10.2021 - 11.2022
  • Company Overview: Best Buy is a multinational consumer electronics retailer
  • Sourced and delivered special orders to fulfill customer requests
  • Promoted products by tracking offerings and prices
  • Overcame customer objections using product demonstrations
  • Best Buy is a multinational consumer electronics retailer

Sales Shift Lead

Best Buy
11.2021 - 07.2022
  • Company Overview: Best Buy is a multinational consumer electronics retailer
  • Focused on the Development of sales skills in employees
  • Helped create a employee empowered environment
  • Created amazing customer relationships and interactions
  • Best Buy is a multinational consumer electronics retailer

Sales Advisor

Best Buy
02.2021 - 10.2021
  • Company Overview: Best Buy is a multinational consumer electronics retailer
  • Responded quickly to customer concerns or requests within target timeframes
  • Exceeded sales objectives to capture new leads and customers
  • Remained up to date on current offerings and company processes
  • Best Buy is a multinational consumer electronics retailer

Seasonal advisor

Best Buy
11.2020 - 02.2021
  • Company Overview: Best Buy is a multinational consumer electronics retailer
  • Took care of customer pick up and customer service
  • Learned the in and outs of sales customer interaction
  • Best Buy is a multinational consumer electronics retailer

Electronics Sales Associate

Target
10.2019 - 01.2020
  • Company Overview: Target is a general merchandise retailer
  • Handled sales floor needs, including updating pricing and signage
  • Greeted customers with friendly and welcoming attitude
  • Promoted product sales by building attractive displays and properly merchandising items
  • Target is a general merchandise retailer

Education

Associate in Arts (A.A.) - Computer Science

Central Piedmont Community College
charlotte, NC
06.2024

Skills

  • Team leadership
  • Relationship Building
  • Issue research
  • Process analysis
  • Task prioritization
  • Positive attitude
  • Conflict resolution
  • Critical thinking

Timeline

Apple Champion

Best Buy
06.2024 - Current

Omni Channel Shift Leader

Best Buy
07.2022 - Current

Sales Shift Lead

Best Buy
11.2021 - 07.2022

Certified Speciality Advisor

Best Buy
10.2021 - 11.2022

Sales Advisor

Best Buy
02.2021 - 10.2021

Seasonal advisor

Best Buy
11.2020 - 02.2021

Electronics Sales Associate

Target
10.2019 - 01.2020

Associate in Arts (A.A.) - Computer Science

Central Piedmont Community College
Mohid Imran