Rahi Shadab
Charlotte
Overview
7
7
years of professional experience
Work History
Apple Mobility Champion
Bestbuy Retail Store
Charlotte, NC
06.2024 - Current
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
Shift Lead
Best Buy
Charlotte, NC, US
05.2024 - Current
- Promoted to Shift Lead to oversee critical problem-solving for both employees and customers, ensuring effective solutions for all issues
- Manage and fix larger orders, ensuring accuracy and customer satisfaction
- Train and mentor new employees, guiding them through store processes and best practices
- Handle bank deposits and manage the store's cash flow, ensuring financial accuracy and security
- Drive continuous development within the store, contributing to operational improvements and preparing for future roles in supervision and management
Verizon Specialist
Best Buy
Charlotte, NC, US
05.2023 - 05.2024
- Promoted to Verizon Specialist for outstanding sales performance, consistently exceeding targets
- Drove Verizon cellular service sales and enhanced Best Buy memberships and credit card offers
Sales Associate
Best Buy
Charlotte, NC, US
02.2023 - 05.2023
- Provided expert guidance in the cellphone section, ensuring unparalleled customer satisfaction and sales growth
Sales Associate
Sprint by MobileCity
New York, NY, US
10.2019 - 03.2020
- Rehired based on stellar recommendations, excelled as a sales specialist, managing inventory, cash deposits, and sales force calls
Sales Representative
Sprint by MobileCity
New York, NY, US
12.2018 - 04.2019
- Demonstrated exemplary sales skills, prioritizing customer care, inventory management, and business development
Crew Member
Chipotle Mexican Grill
North Carolina, US
05.2018 - 08.2018
- Managed cashier, server, and griller responsibilities, ensuring operational efficiency and customer satisfaction
Education
GED -
North CarolinaSkills
- Exceptional cashiering skills
- Proficient in inventory management
- Strong negotiation abilities
- Proven sales track record
- Effective sales management
- Familiarity with Salesforce
- Retail sales expertise
- Demonstrated product demos
- Skilled in merchandising
- Experienced in account management
- Critical problem-solving
- Financial management (bank deposits, cash counting)
Timeline
Apple Mobility Champion
Bestbuy Retail Store
06.2024 - Current
Shift Lead
Best Buy
05.2024 - Current
Verizon Specialist
Best Buy
05.2023 - 05.2024
Sales Associate
Best Buy
02.2023 - 05.2023
Sales Associate
Sprint by MobileCity
10.2019 - 03.2020
Sales Representative
Sprint by MobileCity
12.2018 - 04.2019
Crew Member
Chipotle Mexican Grill
05.2018 - 08.2018