Miricle Garfield
Charlotte
Summary
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
05.2024 - 02.2025
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Maintained a clean and organized work area to promote safety and productivity
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Package Handler
UPS
12.2022 - 02.2024
- I sort and group packages according to their intended destinations and load them into the correct delivery truck
Customer Service Representative/ Cashier
Walmart
12.2023 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier/Trainer
Goodwill Industries
09.2020 - 10.2023
- Provides Customer Service by processing customer transactions by ringing up the sale on the cash register, collecting payment, providing change, bagging the merchandise, and thanking the customer
Education
High school diploma -
Zebulon B Vance High School
06.2021
Skills
- Time management
- Computer skills
- Packaging
- Freight Experience
- Load & Unload
- Heavy lifting
- Leadership
- Customer service
- Janitorial experience
- Cleaning
- Warehouse Experience
- Teamwork and collaboration
- Willing to learn
- Friendly and courteous
- Detail-oriented
- Punctual and reliable
- Order fulfillment
- Stock replenishment
Certification
Driver's License
Timeline
Fulfillment Associate
Amazon
05.2024 - 02.2025
Customer Service Representative/ Cashier
Walmart
12.2023 - 01.2024
Package Handler
UPS
12.2022 - 02.2024
Cashier/Trainer
Goodwill Industries
09.2020 - 10.2023
High school diploma -
Zebulon B Vance High School
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