Miranda McCorkle
Matthews,NC
Summary
Experienced with high-pressure emergency communications, skilled in maintaining calm and accuracy during critical incidents. Utilizes advanced communication systems to ensure swift and effective coordination. Knowledge of managing dynamic situations and providing vital support to emergency responders.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Police Telecommunicator
Matthews Police Department
05.2022 - Current
- NCIC/DCI Certified Modules 1 - 3
- NC Sheriffs Standards Telecommunicator Certification
- APCO Telecommunicator Certification
- Notary Public
- Emergency and non emergency call taking
- Dispatching officers
- Flexible with working rotating shifts
Teacher's Assistant
Central Weekday Preschool
06.2021 - 05.2022
- SIDS certified
- CPR/first aid certified
- Infant care
- Schedule management for children
After School Teacher
Greater Life Church - Learning Lab
09.2020 - 11.2020
- Assisting the children with their virtual schooling
- Assisting children with school assignments
- Maintaining a clean and organized classroom
- Communicating with the parents at pickup about their children
- Providing a safe environment for the children
- Ensuring the classroom is clean and tidy at the end of the day
Lead Infant Teacher
Field of Dreams Nurture and Education Center
03.2020 - 08.2020
- Caring for children by changing diapers, feeding, putting them down for naps, and teaching
- Creating lesson plans for the children that help them to reach milestones
- Maintaining a clean and organized classroom
- Communicating with the parents throughout the day about their children
- Providing a safe environment for the infants to learn and grow
- Following the schedule of each infant in the classroom
Sales Associate - Retail
Old Navy
06.2018 - 02.2020
- Learning to use new technology
- Assisting people when needed
- Being aware of what's going in the area
- Always following through with assigned duties
Sales Associate - Retail
Bass Pro Shops
11.2016 - 09.2017
- Assisted customers when they needed help
- Kept things in areas clean and organized
- Using technology on a daily basis
- Being thorough and aware of people around
Charlotte - Teachers Aide
Charlotte United Christian Academy Preschool
09.2015 - 05.2016
- Assisted teachers with daily lessons
- Helped children with special needs
- Attentive to what is going on
Education
Associate of Arts - Transfer program
Central Piedmont Community College
Charlotte, NC05-2026
Skills
- Multitasking
- Organizational Skills
- Great knowledge of technology (fast learner for what is unfamiliar)
- Problem Solving
- Determined and persistent with following through on tasks that have been assigned
- Can easily resolve conflicts or problems that arise
- Schedule Management
- Communication skills
- Customer Service
- Technology
- Not quick tempered with handling stressful situations or challenges
- Call prioritization
- Incident documentation
- Data entry accuracy
- Information gathering
- Confidentiality
- Time management
- Adaptability and flexibility
- Computer-aided dispatching
Certification
- DCI, 08/22, 08/24
- NC SBI - Module Three, 08/21, 08/24
- DCI, 07/22, 07/24
- NC SBI - DCI Module One
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Police Telecommunicator
Matthews Police Department
05.2022 - Current
Teacher's Assistant
Central Weekday Preschool
06.2021 - 05.2022
After School Teacher
Greater Life Church - Learning Lab
09.2020 - 11.2020
Lead Infant Teacher
Field of Dreams Nurture and Education Center
03.2020 - 08.2020
Sales Associate - Retail
Old Navy
06.2018 - 02.2020
Sales Associate - Retail
Bass Pro Shops
11.2016 - 09.2017
Charlotte - Teachers Aide
Charlotte United Christian Academy Preschool
09.2015 - 05.2016
Associate of Arts - Transfer program
Central Piedmont Community College
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