Martin Mailloux
Kernersville
Summary
Accomplished IRS Appeals Team Manager at the Dept. of Treasury, Internal Revenue Service, adept in auditing and reviewing federal tax returns and leading teams to enhance performance and motivation. Excelled in using tax computation software for dispute resolution, demonstrating a blend of technical expertise and leadership skills. Achieved significant improvements in team efficiency and case handling.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
36
36
years of professional experience
Work History
IRS Appeals Team Manager
Dept. of Treasury, Internal Revenue Service
06.1987 - 02.2023
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Managed senior-level personnel working in marketing and sales capacities.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Bachelor of Science - Accounting
Bridgewater State University
Bridgewater, MA05-1987
Skills
Auditing and reviewing all types of federal tax returns including Forms 1040, 1120, 1120S, 1065, 940, 941, and excise tax returns
Using tax computation software to facilitate the resolution of all types of disputed income tax cases in the Appeals division of the IRS
Managing multiple teams of Appeals tax computation specialists
Timeline
IRS Appeals Team Manager
Dept. of Treasury, Internal Revenue Service
06.1987 - 02.2023
Bachelor of Science - Accounting
Bridgewater State University
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