Madison Hood
Fayetteville
Summary
Dedicated student with proven abilities in communication and collaboration, capable of quickly assimilating and applying new information. Ready to contribute a proactive mindset and swift learning capabilities to a career setting.
Overview
1
1
year of professional experience
4
4
Certifications
Work History
Customer Service Cashier
Dairy Queen Grill & Chill
Wade
08.2022 - 04.2023
- Processed customer orders efficiently and accurately at a fast-paced restaurant.
- Maintained cash register operations, ensuring accurate transactions and handling cash.
- Provided friendly and prompt service to enhance customer dining experiences.
- Answered customer inquiries, resolving issues to ensure satisfaction with services.
- Collaborated with team members to maintain a clean and organized work environment.
- Greeted customers and provided friendly customer service.
Sales Associate
Cracker Barrel
Fayetteville
06.2022 - 08.2022
- Assisted customers in selecting products and providing product knowledge.
- Maintained an organized and visually appealing sales floor.
- Collaborated with team members to replenish inventory on shelves.
- Handled customer inquiries and resolved issues promptly and courteously.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Associate of Science - Dental Hygiene
Fayetteville Technical Community College
Fayetteville, North Carolina, NC05-2027
Skills
- Time management
- Team collaboration
- Reliability and punctuality
- Customer focus
- Attention to detail
- Professional demeanor
- Customer satisfaction
- Adaptability
- Guest services
- Multitasking and organization
Certification
Basic Life Support (CPR and AED)- American Heart Association, issued 5/15/25
Timeline
Customer Service Cashier
Dairy Queen Grill & Chill
08.2022 - 04.2023
Sales Associate
Cracker Barrel
06.2022 - 08.2022
Associate of Science - Dental Hygiene
Fayetteville Technical Community College