Detail-oriented construction coordinator skilled in managing schedules and permits. Recognized for reliability, strong communication and organizational skills and enhancing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Lead Residential New Construction Coordinator
Carolina Comfort Air
Clayton, NC
05.2017 - 01.2026
Coordinated project schedules, ensuring timely completion of construction milestones.
Implemented process improvements, enhancing workflow efficiency across projects.
Managed change orders effectively to minimize disruptions to project schedules.
Maintained accurate records and filing systems, improving document retrieval efficiency.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Identified and resolved discrepancies and errors in customer accounts.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Coordinated training sessions for new Permit Coordinators to ensure consistent understanding of policies and procedures across the team.
Resolved permitting issues promptly, minimizing delays for construction projects.
Managed permit application submissions.
Coordinated inspection schedules to ensure timely evaluations and compliance with regulatory standards.
Customer Service Sales Associate - Supervisor
OshKosh B'gosh
Smithfield, NC
10.2014 - 12.2015
Led daily sales operations, ensuring team adherence to company policies and procedures.
Trained and mentored new sales associates, fostering a collaborative work environment.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Lead Construction Coordinator/ Construction Coordinator at AM Technical SolutionsLead Construction Coordinator/ Construction Coordinator at AM Technical Solutions