Logan Scott
Apex
Summary
Versatile and creative professional with experience in leading teams and developing innovative marketing strategies. Known for strong relationship-building skills, driving customer engagement, and achieving measurable results.
Overview
11
11
years of professional experience
Work History
Social Media Intern /Sales Associate
Laura Kelly Designs
Apex, NC
07.2024 - Current
- Developed engaging content for social media platforms to enhance brand visibility.
- Assisted in executing social media campaigns, ensuring alignment with marketing objectives.
- Monitored social media channels, responding to comments and inquiries promptly.
- Created visually appealing graphics using design tools to support content strategy.
- Collaborated with team members to brainstorm innovative ideas for promotional activities.
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Created engaging content to catch attention of potential customers.
- Collaborated with the marketing team to create visually appealing graphics and multimedia content.
- Researched relevant industry trends to develop engaging, topical social media content.
- Enhanced online presence with innovative marketing strategies tailored to specific target audiences.
- Monitored social media channels for relevant news and trends, incorporating them into the overall strategy as appropriate.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
Host/Server/To-Go Specialist
Lucky 32 Southern Kitchen
Cary, NC
04.2022 - 06.2025
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservation systems, optimizing table turnover and guest flow.
- Assisted in training new hosts on customer service standards and operational procedures.
- Coordinated with kitchen staff to communicate wait times and special requests effectively.
- Maintained cleanliness and organization of front-of-house areas for optimal guest experience.
- Developed strategies to enhance guest satisfaction through personalized service initiatives.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Achieved high customer satisfaction by efficiently handling phone reservations and to-go orders. Enhanced customer experience through timely and accurate information on wait times.
- Facilitated positive guest experiences through prompt greetings and seating arrangements upon arrival.
Shift Leader
Papa Johns's Pizza
Apex, NC
11.2014 - 03.2020
- Directed daily operations, focusing on enhancing efficiency and maintaining adherence to organizational standards.
- Guided team members in mastering customer service techniques and food safety protocols to promote operational excellence.
- Directed inventory control processes, ensuring timely order coordination to maintain optimal stock levels.
- Analyzed demand patterns and implemented scheduling changes to ensure optimal resource allocation during high-traffic periods.
- Implemented scheduling adjustments to meet peak demand periods effectively.
- Conducted performance evaluations, providing feedback to enhance employee development and engagement.
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with management on promotional strategies to increase sales during peak hours.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sales Associate
Old Navy
Apex, NC
04.2016 - 01.2017
- Delivered exceptional customer service to enhance shopping experiences and drive sales.
- Managed inventory levels to ensure product availability and optimize stock turnover.
- Assisted in visual merchandising to create appealing website displays that attract customers through Pinterest and Tailwind.
- Collaborated with team members to maintain a clean and organized store environment.
- Arranged racks and shelves strategically to support an inviting shopping environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Facilitated sales readiness of merchandise by accurately pricing and tagging items to enhance customer experience.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Apex Highschool
Apex, NCSkills
- Content writing
- Written communication
- Content curation
- Social media and promotions
- Social media posting
- Customer engagement
- Report preparation
- Requirements gathering
- Image manipulation
- Audience targeting
- Creative thinking
- Team leadership
- Relationship building
- Customer service
- Decision-making
- Client engagement
- Data entry
- Keyword research
- Content strategy
Timeline
Social Media Intern /Sales Associate
Laura Kelly Designs
07.2024 - Current
Host/Server/To-Go Specialist
Lucky 32 Southern Kitchen
04.2022 - 06.2025
Sales Associate
Old Navy
04.2016 - 01.2017
Shift Leader
Papa Johns's Pizza
11.2014 - 03.2020
High School Diploma -
Apex Highschool