Experienced CPS Investigator skilled in crisis intervention, risk assessment, and effective communication. Proven ability to develop case plans and collaborate with multidisciplinary teams to support at-risk children and families.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CPS Investigator
Catawba County Social Services
Hickory
11.2025 - Current
Conducted thorough investigations into reported child abuse and neglect cases.
Coordinated with law enforcement and agencies for comprehensive case management.
Documented findings in reports for court proceedings and service planning.
Interviewed children, parents, and witnesses to gather relevant information.
Assessed safety and risk factors in family environments during home visits.
Delivered crisis intervention and support services to families, fostering stability and safety.
Developed case plans based on assessments and family needs assessments.
Attended staff meetings to discuss ongoing cases and share insights with colleagues.
Facilitated meetings between parents, guardians, and caseworkers to develop effective treatment plans for at-risk children.
CPS Investigator
Surry County Department of Social Services
Dobson
04.2024 - 08.2025
Conducted thorough investigations into reported child abuse and neglect cases.
Collaborated with law enforcement and other agencies for case management.
Documented investigative findings in reports for court proceedings and service planning, ensuring accurate representation of case details.
Interviewed children, parents, and witnesses to gather relevant information.
Assessed safety and risk factors in family environments during home visits to inform intervention strategies.
Provided crisis intervention and support services to families in need.
Developed case plans based on assessments and family needs assessments.
Attended staff meetings to discuss ongoing cases and share insights with colleagues.
Facilitated meetings between parents, guardians, and caseworkers to collaboratively develop treatment plans for at-risk children.
CPS Investigator
Mecklenburg County Department Of Social Services
Charlotte
07.2023 - 11.2023
Conducted thorough investigations into reported child abuse and neglect cases.
Collaborated with law enforcement and agencies to coordinate comprehensive case management.
Documented findings in reports for court proceedings and service planning.
Interviewed children, parents, and witnesses to gather relevant information.
Assessed safety and risk factors during home visits to ensure child welfare and family stability.
Provided crisis intervention and support services to families in need.
Developed case plans based on assessments and family needs assessments.
Attended staff meetings to discuss ongoing cases and share insights with colleagues.
Facilitated meetings between parents, guardians, and caseworkers to develop effective treatment plans for at-risk children.
CPS Investigator
Cabarrus County Department of Social Services
Kannapolis
06.2022 - 06.2023
Conducted thorough investigations into reported child abuse and neglect cases.
Coordinated with law enforcement and agencies to manage cases effectively.
Compiled comprehensive reports for court proceedings and service planning.
Interviewed children, parents, and witnesses to gather relevant information.
Assessed safety and risk factors in family environments during home visits.
Delivered crisis intervention and support services to families, ensuring immediate needs were addressed.
Developed case plans based on assessments and family needs assessments.
CPS Investigator
Iredell County Department of Social Services
Statesville
11.2018 - 05.2023
Conducted thorough investigations into reported child abuse and neglect cases.
Coordinated with law enforcement and agencies for effective case management, ensuring comprehensive support for families.
Documented findings in reports for court proceedings and service planning.
Interviewed children, parents, and witnesses to gather relevant information.
Assessed safety and risk factors in family environments during home visits.
Delivered crisis intervention and support services, enhancing family stability and addressing immediate needs.
Developed case plans based on assessments and family needs assessments.
Attended staff meetings to discuss ongoing cases and share insights with colleagues.
Led meetings between parents, guardians, and caseworkers to collaboratively develop treatment plans for at-risk children.
Case Manager
Western Tidewater Community Services Board
Suffolk
05.2009 - 08.2018
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Managed client cases to ensure access to mental health services.
Developed individualized treatment plans based on client assessments.
Collaborated with healthcare providers to ensure timely and effective service delivery.
Performed regular follow-ups to assess client progress and address evolving needs.
Guided clients in navigating community resources to enhance access to services.
Provided crisis intervention and support during critical situations.
Collaborated with multidisciplinary teams to enhance client care strategies.
Education
Master of Science - Human Behavior
Capella University
Minneapolis, MN
12-2016
Bachelor of Science - Sports Management
Winston-Salem State University
Winston-Salem, NC
05-1995
Skills
Child welfare policies
Investigation techniques
Case management
Case documentation
Risk assessment
Conflict resolution
Certification
Pre-services and other NCSW Learn Certifications
Affiliations
Councilwoman City of Statesville Ward 6
President of Statesville High School Athletic Booster Club