David Kilby
Maiden
Summary
Results-driven Criminal Justice and Public Service Professional with over 28 years of experience in investigations, case management, and interagency collaboration. Conducts complex investigations and ensures regulatory compliance while building relationships across governmental and civilian organizations. Manages sensitive information and develops training programs to deliver effective solutions in dynamic environments.
Overview
29
29
years of professional experience
Work History
CPS Investigator
Catawba County Social Services
Hickory
10.2025 - Current
- Conducted child protective services investigations and family assessments to address allegations of abuse, neglect, and dependency.
- Evaluated child safety and risk factors, developing and implementing effective safety plans and service interventions.
- Collaborated with law enforcement, medical professionals, schools, and community organizations on complex and forensic investigations.
- Conducted interviews with children, parents, community partners, and collateral contacts to gather and analyze critical evidence.
- Managed a monthly caseload of child maltreatment reports while ensuring compliance with statutory and agency timelines.
- Maintained thorough and timely case documentation in accordance with agency standards and state policy.
- Participated in case staffing meetings and provided recommendations to support informed case decisions
Community Response Oficer
Hickory Police Department
Hickory
08.2024 - 10.2025
- Patrolled Hickory areas to promote public safety and strengthen community trust.
- Fostered positive community relations through direct engagement and managing lost property
- Coordinated with police communications to facilitate effective operational support
- Conducted thorough traffic crash investigations, improving city record accuracy
Business Relationship Manager
OmniSolve INC
Vienna
10.2018 - 04.2023
- Established partnerships with 18 tribes to drive program success and collaboration. Led tribal access program onboarding, achieving key milestones and budget goals. Developed training programs for agencies to enhance system proficiency. Guided use of criminal justice information systems, improving law enforcement capabilities. Tracked metrics supporting DOJ compliance and evaluation efforts, ensuring accurate reporting. Managed comprehensive training for criminal justice systems, creating curricula and delivering on-Enhanced tribal onboarding process to improve efficiency. processes and system deployment, enabling teams to meet milestones while adhering to DOJ compliance.suriImplemented frameworks for court case disposition reporting, establishing quarterly metrics tracking to improve effectiveness. to enhance effectiveness.
- Developed strong client relationships through regular communication and feedback sessions.
- Developed strong client relationships through regular communication and feedback sessions.
Command Center Specialist
United States Capitol Police
Washington
04.2005 - 10.2018
- Conducted threat assessments and coordinated emergency response to enhance Capitol safety.
Developed and executed specialized training programs for command center personnel to enhance operational readiness.
Orchestrated joint security initiatives with FBI, FAA, and TSA for seamless legislative operations protection.
Monitored airspace threats while liaising with agencies to secure Congress effectively.
Evaluated and summarized reports for accuracy and relevance. and communicated updates to maintain situational awareness in operations.
Led comprehensive threat assessments, strengthening response strategies for improved safety.
Managed FBI LEEP account to facilitate secure communication. to support operational efficiency and collaboration.
Trained staff on emergency response protocols, elevating overall preparedness. - Assisted in training new personnel on operational procedures and protocols.
- Coordinated resources for various public safety events and initiatives.
Master Police Officer
Hickory Police Department
Hickory
09.1997 - 04.2005
- Responded to emergency calls and conducted investigations, interviews, and interrogations.
- Responded to emergency calls, assessing situations and coordinating necessary assistance.
- Enforced laws and regulations within the community to maintain public safety.
- Patrolled assigned areas to detect criminal activity and enforce laws.
- Trained and mentored junior officers on operational procedures and protocols to enhance team effectiveness.
- Prepared detailed reports on incidents and police activities to support legal processes and ensure accountability.
- Participated in ongoing education programs to stay updated on law enforcement practices.
- Provided assistance in hazardous situations such as natural disasters, hostage crises, and vehicle accidents.
- Participated in community meetings to build relationships with residents and business owners. by attending meetings with residents and business owners to foster collaboration and trust.
Education
Criminal Justice
Appalachian State University
Boone, NC12-1995
Skills
- Case investigations
- Information Analysis
- Child Welfare Assessments
- Policy compliance
- Criminal Justice Information Systems
- Case Review
- Case Management
- Interagency Collaboration
- Staff Training
- Case documentation
- Database Management
- Community Engagement
- Crisis Intervention
- Microsoft Office Suite
- SharePoint
Timeline
CPS Investigator
Catawba County Social Services
10.2025 - Current
Community Response Oficer
Hickory Police Department
08.2024 - 10.2025
Business Relationship Manager
OmniSolve INC
10.2018 - 04.2023
Command Center Specialist
United States Capitol Police
04.2005 - 10.2018
Master Police Officer
Hickory Police Department
09.1997 - 04.2005
Criminal Justice
Appalachian State University