Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of products and services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Movie Theater Employee
Regal Cinemas
Boone
10.2025 - Current
Managed ticket sales and provided customer service at the box office.
Maintained cleanliness and organization in theaters and concession areas.
Contributed to team efforts during busy showtimes to ensure smooth operations.
Sales Associate
Bath & Body Works
Boone
05.2025 - Current
Assisted customers in selecting products and providing personalized recommendations.
Maintained product displays and ensured shelves were well-stocked and organized.
Handled customer transactions accurately using point-of-sale systems.
Customer Experience Manager
Michaels
Boone
08.2024 - 10.2025
Monitored staff performance to ensure adherence to service standards and policies.
Responded to customer inquiries and resolved issues promptly and effectively.
Analyzed customer feedback data to identify areas of improvement in the customer experience.
Sales Associate
Michaels
Boone
10.2023 - 08.2024
Educated customers about promotions, new products, and store loyalty programs.
Trained new associates on sales techniques and store policies effectively.
Helped customers find specific products, answered questions, and offered product advice.
Student Employee
Appalachian State University
Boone
09.2021 - 08.2024
During the academic school year, I worked in the Appalachian State University mailroom. At this job, I packaged books to be shipped to other libraries as well as unpack and deliver packages around the library.
Movie Theater Employee
Golden Ticket Cinemas
Lenoir
06.2022 - 08.2023
Seasonal employee. I worked June 2022 - August 2022, December 2022 - January 2023 and May 2023- August 2023.
Hostess
Fatz Cafe
Lenoir
05.2022 - 06.2022
Greeted and welcomed guests with a friendly demeanor.
Managed reservation system to ensure efficient table assignments.
Collaborated with servers to optimize guest flow and dining experience.
Education
Bachelor of Arts - professional studies, social work, sociology