Finn Hughes
Greensboro
Summary
Proficient in various aspects of movie theater operations, such as ticket sales, concession management, customer service, delegating tasks, and training new employees. Demonstrated ability to enhance visitor experiences and improve operational efficiency through effective problem-solving and multitasking. Strong interpersonal skills contribute to positive customer interactions and team collaboration. Deep knowledge of film genres and industry trends supports informed decision-making and customer engagement.
Overview
2
2
years of professional experience
Work History
Movie Theater Employee
Regal Cinemas
Greensboro
08.2023 - Current
- Assisted in the training and orientation of new employees, sharing knowledge and operational procedures.
- Ran end-of-day reports for management review.
- Operated cash registers to process customer transactions for tickets and concession items.
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
- Checked tickets at entrance to verify accuracy of admission numbers.
- Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
- Worked closely with management team to complete assigned tasks efficiently.
- Managed cash register transactions accurately and efficiently.
- Resolved customer complaints in a professional manner while maintaining company standards of quality service.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
Education
High School Diploma -
Cornerstone Charter Academy
Greensboro, NC06-2024
Skills
- Cash register operation
- Employee training
- Customer service
- Point-of-sale systems
- Report generation
- Conflict resolution
- Processing refunds
- Cleanliness maintenance
- Concession management
- Hospitality service expertise
Accomplishments
- Employee Spotlight at Regal Cinemas
References
References available upon request.
Timeline
Movie Theater Employee
Regal Cinemas
08.2023 - Current
High School Diploma -
Cornerstone Charter Academy
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