Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keshawn Mouton

Charlotte

Summary

Professional with proven expertise in information development, adept at creating clear and concise documentation for complex systems. Strong focus on team collaboration and delivering impactful results. Skilled in technical writing, content management, and user interface design, with flexible approach to evolving project requirements. Known for reliability and adaptability in fast-paced environments.


Dedicated IT professional with extensive experience in system administration, network security, and troubleshooting. Skilled in analyzing complex technical issues and implementing effective solutions to improve overall system performance and reliability.


Experienced warehouse professional with a proven track record of effective inventory management, efficient order fulfillment and maintaining a safe work environment. Skilled in operating and optimizing warehouse processes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cust Svc Billing

Charter Communications, Spectrum
07.2024 - Current
  • Prove successful working within tight deadlines and a fast-paced environment.
  • Collaborate with cross-functional teams to gather accurate content for documentation, ensuring a seamless end-user experience.
  • Improve customer satisfaction by promptly addressing feedback and incorporating it into subsequent documentation updates.
  • Maintain up-to-date knowledge of industry trends and tools, continuously refining skills to produce top-quality deliverables.

Forklift Operator

Fiberon
09.2021 - 08.2022
  • Skilled in safely loading, unloading and transporting materials using equipment.
  • Collaborated with team to fulfill orders accurately and meet production goals.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Managed Inventory, ensuring accurate counts and proper storage for efficient retrieval.

Stocker

Walmart
09.2021 - 08.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Cook

Chic-Fil-A
08.2018 - 11.2019
  • Responsible for the production of all food products served to customers.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Bachelor - Computer Science

University of Maryland, College Park
College Park, MD
08-2029

High School Diploma -

Albemarle Senior High School
Albemarle, NC
06-2020

Skills

  • Information design
  • Editing and proofreading
  • Content development
  • Content strategy
  • IT
  • Website Development
  • Software troubleshooting
  • JavaScript
  • Website Management
  • Team Collaboration
  • Forklift Operation
  • Inventory Management
  • Visual communication

Certification

CompTIA A++

Languages

English
Professional Working

Timeline

Cust Svc Billing

Charter Communications, Spectrum
07.2024 - Current

Forklift Operator

Fiberon
09.2021 - 08.2022

Stocker

Walmart
09.2021 - 08.2022

Cook

Chic-Fil-A
08.2018 - 11.2019

Bachelor - Computer Science

University of Maryland, College Park

High School Diploma -

Albemarle Senior High School

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Keshawn Mouton