Kerry Smith
Garland,NC
Summary
Experienced Child Support Agent II specializing in interstate case management and policy enforcement. Demonstrated ability to maintain client confidentiality and manage interstate case loads efficiently. Committed to completing task in a timely manner.
Overview
15
15
years of professional experience
Work History
Child Support Agent II
Sampson County
Clinton, NC
04.2011 - Current
- Monitored and enforced child support policies across an interstate case load to uphold regulatory standards.
- Facilitated effective dialogue between custodial and non-custodial parents and various states to ensure issue resolution.
- Established interstate orders, conducted reviews, enforced cases by completing show causes on case files, for enforcement.
- Worked with legal entities to process court orders related to child support enforcement.
- Contributed to a positive work culture by open communication, mutual respect, and teamwork among Child Support Agent colleagues.
- Maintained comprehensive case file documentation to facilitate efficient case management.
- Managed daily worklists to ensure timely processing of all csnets.
Education
Associate in Network Administration -
Sampson Community College
Clinton, NCSkills
- Client confidentiality
- Teamwork
- Time management
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Case management
Timeline
Child Support Agent II
Sampson County
04.2011 - Current
Associate in Network Administration -
Sampson Community College