Keosha Sutton
Bailey
Summary
Dynamic professional with extensive experience as a Youth Counselor Technician at the North Carolina Department of Public Safety. Skilled in behavior management and crisis management, I excel at fostering positive relationships and enhancing social skills among youth. Proven ability to document accurately and communicate effectively, ensuring a safe and supportive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Counselor Technician
North Carolina Department of Public Safety
Rocky Mount
10.2024 - Current
- Monitored youth behavior to ensure a safe and supportive environment.
- Provided guidance and mentorship to individuals facing personal challenges.
- Supervised youth group members to maintain organized and safe environment.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Helped clients develop social skills needed for successful interactions with peers.
- Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
- Documented actions and incidents associated with youth program participants.
- Assisted youth with practicing coping skills to achieve completion of treatment goals.
Correctional Officer
North Carolina Department of Adult Corrections
Raleigh
11.2019 - 10.2024
- Monitored inmate behavior to ensure safety and security within the facility.
- Enforced facility rules and regulations to maintain order among inmates.
- Assisted in emergency response situations to protect staff and inmates.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Direct Support Professional
Life Inc
Rocky Mount
10.2016 - 11.2019
- Assisted individuals with daily living activities and personal care needs.
- Developed and implemented individualized support plans for clients.
- Monitored client behavior and reported changes to healthcare team.
- Facilitated social activities to enhance community engagement for clients.
- Maintained accurate records of client progress and service delivery.
- Trained new staff on best practices in direct support services.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Education
Associate of Applied Science - Criminal Justice
Edgecombe Community College
Tarboro, NC05-2017
Skills
- Behavior management
- Time management
- Rapport building
- Effective communication
- Documentation accuracy
- Crisis management
- Verbal and written communication
- Empathy development
Certification
- Basic Correctional Officer Training
- Basic Juvenile Justice Officer Training
References
References available upon request.
Timeline
Youth Counselor Technician
North Carolina Department of Public Safety
10.2024 - Current
Correctional Officer
North Carolina Department of Adult Corrections
11.2019 - 10.2024
Direct Support Professional
Life Inc
10.2016 - 11.2019
Associate of Applied Science - Criminal Justice
Edgecombe Community College
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