Katelyn Thomas
Spruce Pine
Summary
Diligent professional with demonstrated success in staff development, long term care and hospice. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Regional Staff Development Coordinator
Medi Home Hospice
11.2021 - 08.2023
- Monitored employee performance to look for areas in need of improvement.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Directed field training to enhance participants' skills.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Unit Manager
Glenbridge Health And Rehabilitation
03.2021 - 11.2021
- Supervised, directed and motivated high-quality performance from nursing staff.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Engaged and participated in consults, patient care plan development and patient monitoring.
- Conducted patient assessments and developed treatment plans.
LPN
Christian Care Center Of Unicoi
01.2021 - 03.2021
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Cared for wounds, provided treatments and assisted with procedures.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Memory Care Director
Deerfield Ridge Assisted Living
01.2020 - 12.2020
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Field Nurse
Medi-Home Hospice
11.2018 - 05.2020
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
Education
Practical Nursing - Practical Nurse
Tennessee College Of Applied Technology - Elizabethton
Elizabethton, TN11.2013
Skills
- Report preparation
- Inbound and Outbound Calling
- Medical terminology knowledge
- Creative problem solving
- Multi-line phone talent
- Good listening skills
- Patient and family advocacy
- Patient Care
- Clinical Documentation
- Patient and family education
- Managing deadlines
- Patient Management
Certification
Certified Hospice and Palliative Nurse 2023
Timeline
Regional Staff Development Coordinator
Medi Home Hospice
11.2021 - 08.2023
Unit Manager
Glenbridge Health And Rehabilitation
03.2021 - 11.2021
LPN
Christian Care Center Of Unicoi
01.2021 - 03.2021
Memory Care Director
Deerfield Ridge Assisted Living
01.2020 - 12.2020
Field Nurse
Medi-Home Hospice
11.2018 - 05.2020
Practical Nursing - Practical Nurse
Tennessee College Of Applied Technology - Elizabethton
Certified Hospice and Palliative Nurse 2023
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