Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Wheeler

Spruce Pine

Summary

Dynamic retail professional with proven expertise in customer service and cash handling at Cruz Thru. Recognized for enhancing store appearance and fostering customer loyalty through exceptional shopping experiences. Skilled in teamwork and problem-solving, consistently ensuring efficient operations and a welcoming environment for all shoppers.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Cruz Thru
10.2023 - Current
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Overnight Stocker

Ingles Supermarket
06.2022 - 11.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Maintained neat, organized stockroom free of hazards.

Education

No Degree -

Mitchell High School
Bakersville, NC

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Customer assistance
  • Time management
  • Retail sales
  • Store opening and closing
  • Cash register operation
  • Store maintenance

Timeline

Retail Sales Associate

Cruz Thru
10.2023 - Current

Overnight Stocker

Ingles Supermarket
06.2022 - 11.2022

No Degree -

Mitchell High School

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Jordan Wheeler