Jerome Willoughby

Driver

Cape Town

Summary

Dynamic Driver Manager with a proven track record at The Homestead, excelling in fleet management and logistics coordination. Demonstrated strong leadership and customer service skills, ensuring timely deliveries and high customer satisfaction. Expert in vehicle maintenance and budget management, consistently optimizing operational efficiency while minimizing risks.

Overview

years of professional experience

Language

Work History

Driver Manager

The Homestead

01.2016 - Current

Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.

Driver, Warehouse Orders

Barlow World

03.2008 - 12.2015

Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Maintained safe driving records by strictly following traffic rules and regulations.
Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Minimized company liability and risks to loads by obeying traffic laws.
Filled out load paperwork and DOT-mandated log books.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Education

No Degree - Grade 11

Lavender Hill

Lavender Hill, South Africa

04.2001 -

Skills

Empathy and patience

Fleet management expertise

Budget management experience

Customer service

Strong leadership qualities

Vehicle maintenance

Logistics coordination experience

Warehouse logistics

Order picking and processing

Timeline