Heydi Amezquita González
Charlotte
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Efficient customer service associate cashier known for high productivity and ability to complete tasks swiftly. Specialized skills include accurate cash handling, effective problem-solving, and strong communication. Excel in customer satisfaction, time management, and adaptability, ensuring smooth transactions and positive customer experiences.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Compare Foods
Charlotte
09.2021 - Current
- Balanced cash drawers at the end of each shift.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Counted and balanced cashier drawers.
Education
West Charlotte
Charlotte, NCSkills
- Cash handling
- Point of sale
- Customer service
- Financial reconciliation
- Client relationship building
- Refund handling
- Multitasking and organization
- Flexible schedule
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Customer Service Cashier
Compare Foods
09.2021 - Current
West Charlotte