Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Geoffrey Pace

Candler

Summary

Dynamic Owner Operator with extensive experience in operations management at Geo's Automotive & Small Engine Repair LLC. Proven track record in enhancing customer satisfaction and streamlining processes. Skilled in mechanical repairs and adept at staff training, fostering a productive work environment while ensuring compliance and quality service delivery.

Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner Operator

Geo's Automotive & Small Engine Repair LLC
12.2024 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Made Repairs to vehicles, small engine machines and equipment repair.

Lead Technician/Manager Director

Allegiant Automotive and Towing
05.2024 - 04.2025
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Ran the office as a sales adivisor as well as made sure everyone stayed on task
  • completed repairs on several types of gas and diesel vehicles

Tow Truck Driver/Dispatcher

Allegiant Automotive and Towing
04.2024 - 04.2025
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.

Lead Tech

Candler Tire
02.2024 - 04.2024
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Monitored and enforced safety measures to mitigate hazards.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.

Tow Truck Driver

Uh-oh Towing
07.2023 - 02.2024
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.

Lead Tire and Automotive Tech

Terrific Tire
01.2022 - 06.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • changed oil on a variety of vehicle as well as tires and repairs/ motors and transmissions .

Owner/Operator

All Around Handyman Services
02.2019 - 06.2023
  • Completed everything from small odds and ends jobs.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • minor electrical repair and light or outlet add ons.
  • plumbing.
  • concrete work.
  • as well as retaining walls ponds.
  • drywall and painting.

Owner/Operator

G&M Property Enhancements
02.2019 - 01.2023
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • lawn maintence and routine cuts as well as machine work and tree work

Education

No Degree - Highs School

Enka High School
Enka, NC
06-2019

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • machine operator
  • small engine mechanic
  • gasoline mechanic
  • diesel tech
  • landscape foreman
  • dealing with stressful situations
  • Staff training and development
  • Staffing
  • Operations oversight
  • Negotiation
  • Inventory management
  • Human resources
  • Financial planning
  • Marketing expertise
  • Mechanical recoveries

Certification

  • level three certified dodge tech
  • level two toyota tech
  • level three diesel tech

Timeline

Owner Operator

Geo's Automotive & Small Engine Repair LLC
12.2024 - Current

Lead Technician/Manager Director

Allegiant Automotive and Towing
05.2024 - 04.2025

Tow Truck Driver/Dispatcher

Allegiant Automotive and Towing
04.2024 - 04.2025

Lead Tech

Candler Tire
02.2024 - 04.2024

Tow Truck Driver

Uh-oh Towing
07.2023 - 02.2024

Lead Tire and Automotive Tech

Terrific Tire
01.2022 - 06.2023

Owner/Operator

All Around Handyman Services
02.2019 - 06.2023

Owner/Operator

G&M Property Enhancements
02.2019 - 01.2023

No Degree - Highs School

Enka High School
Geoffrey Pace