Ellie Hock
Hampstead
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Dependable, and successful with providing fast, high-quality customer service to guests in. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management.
Overview
2025
2025
years of professional experience
Work History
Sandwich Artist
Subway
04.2023 - 12.2024
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Server
Highway 55
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Topsail High School
05-2025
Skills
- Team member support
- Task prioritization
- Sales transaction management
- Time management
- Product stocking and rotation
- Payment processing
- Store opening and closing
Timeline
Sandwich Artist
Subway
04.2023 - 12.2024
Server
Highway 55
High School Diploma -
Topsail High School
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