Arianna S. Arnold
Carolina Beach
Summary
Experienced hospitality professional with a strong desire to excel in a fast-paced environment. Demonstrated success in delivering exceptional customer service and ensuring customer satisfaction. Highly focused on teamwork and adaptability, consistently meeting changing needs. Proficient in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Known for reliability and results-driven approach, with a positive attitude and excellent communication skills. Skilled at greeting customers, counting money, collecting payments, and handling customer complaints. Commitment to providing outstanding service by being friendly and helpful. Specializes in cash handling and problem-solving for smooth transactions and issue resolution. Adept at problem resolution and time management in fast-paced food service environments, delivering quality service. Exceptional problem-solving and conflict-resolution skills enhance the overall customer experience.
Overview
6
6
years of professional experience
Work History
Server, CSR
Pizza Hut
01.2024 - 06.2024
- Managed the front end which consisted of checking people out, greeting guests in, sitting them in, serving
- Responsible for ensuring the customers needs
- Keeping the environment to the expectations
- Job responsibilities are running the drive through, the counter-register, welcoming, sitting and serving customers, helping with the cut table and the fryer section, restocking and keeping the cleanliness
Dining Hostess
Montreat Assembly Inn
10.2023 - 01.2024
- Welcoming and serving the guests in
- Responsible for keeping the surroundings clean and needs and restocked
- Closing the dinning and making sure the place is clean and ready to go for the next shift
- Working with a team, running the place smoothly and accordingly
Associate-Sandwich Artist
Jersey Mike's
03.2023 - 09.2023
- Responsible for greeting customers, recording orders, working the cash register, and serving food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
Cashier & Food Lion To Go Shopper, Associate/Assistant
Food Lion
01.2021 - 09.2023
- Responsible for working the cash register, fulfilling to-go orders, and answering questions for shoppers
Sandwich Artist
Subway
08.2019 - 01.2021
- Responsible for greeting and making subs for customers, helping with managing cleanliness, restocking, dishes and keeping up with the chores
Krazy Kones / The Fudgeboat / Italian Ice
05.2019 - 09.2019
- Maintain and keep the station professional like making sure the machine is the correct setting, cleaning, making sure everything is organized and ready to go
CIT-Coach
Power Camp
06.2018 - 06.2019
- Create and maintain group unity by making everyone feel a part of the group
- Contact parents of campers as needed during camp to maintain good public relations
- Responsible for ensuring the safety and participation of campers at all times
Education
Bachelor's Degree - Religious Studies, Integrated Economy, Critical Thinking
Excel College
10.2024
Mission School -
Youth With A Mission (YWAM)
Kona, Hawaii03.2022
High School -
Legacy School
Wilmington, NC05.2021
Dual - Enrollment - Associate In Arts
Cape Fear Community College
Wilmington, NC05.2021
Skills
- Customer service
- Point of sale systems
- Retail operations
- Hard worker
- Creative
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service
- Food Running
- High-volume dining
- Guest Seating
- Positive and professional
- Team member support
- Problem-Solving
References
- Amber Gough, +1 (910)-471-2278, Food Lion
- April Swenson, (910)-515-8892, Jersey Mike's
- Ovella Tippett, (910)-538-2692, Childcare/Church
- Ruth Morrow, +1 (828) 999-2111, Montreat Assembly Inn
- Josh Tryon, +1 (828) 925-2666, Pizza Hut
Awards
Got into the Honor A student list at Cape Fear Community College
Hobbies
Baking
Cooking
Reading
Archery
Photography
Finance + Budget
Fitness
Additional Information
I was adopted from the Philippines. I love kids. I've done a couple mission trips. I love learning and experiencing new things.
I've done few different jobs on the side, like housekeeping cleaning with my mom growing up, and did deliveries, but only for a short time.
Languages
Tagalog
Native or Bilingual
Timeline
Server, CSR
Pizza Hut
01.2024 - 06.2024
Dining Hostess
Montreat Assembly Inn
10.2023 - 01.2024
Associate-Sandwich Artist
Jersey Mike's
03.2023 - 09.2023
Cashier & Food Lion To Go Shopper, Associate/Assistant
Food Lion
01.2021 - 09.2023
Sandwich Artist
Subway
08.2019 - 01.2021
Krazy Kones / The Fudgeboat / Italian Ice
05.2019 - 09.2019
CIT-Coach
Power Camp
06.2018 - 06.2019
Mission School -
Youth With A Mission (YWAM)
High School -
Legacy School
Bachelor's Degree - Religious Studies, Integrated Economy, Critical Thinking
Excel College
Dual - Enrollment - Associate In Arts
Cape Fear Community College
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