Medical Office Administrator
Medical Office Administration
- Oversaw the daily operations of a busy medical office, ensuring seamless patient flow and effective communication among healthcare providers and staff.
- Implemented a new scheduling system that reduced patient wait times by 30%, which significantly improved overall patient satisfaction scores.
- Streamlined the patient check-in process, decreasing the average check-in time from 10 minutes to 5 minutes, helping to enhance patient experiences.
- Trained and mentored new administrative staff, which not only boosted their confidence but also led to a 20% increase in team efficiency.
- Managed medical billing and insurance claims, achieving a 95% success rate on first submissions, which improved revenue cycle management for the office.
