DAIBRIANNA JOHNSON
Fort Bragg
Summary
Led personal certification efforts in EKG technology to establish a foundation for rapid career advancement in healthcare. Executed clinical responsibilities including performing EKGs on live patients with strict adherence to ethical standards and procedural guidelines. Collaborated with healthcare professionals to enhance patient outcomes through precise and ethical EKG administration.
Overview
8
8
years of professional experience
Work History
Operations Customer Expert 1
Teleperformance USA
Fort Bragg, NC
11.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
Cashier/ Front End Associate
Walmart
Greenville, MS
09.2021 - 02.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure smooth operations.
- Collaborated with team members to manage peak hours effectively.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Cashier
Wendy’s
Greenville, MS
05.2018 - 03.2020
- Ensured accurate cash handling and balanced cash drawers at shift end.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Monitored inventory levels, restocked supplies to ensure availability during peak hours.
- Collaborated with team members to optimize workflow and reduce wait times.
- Implemented suggestions for improving service efficiency, enhancing overall operations.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Applied Science (A.A.S.) - undefined
Coahoma Community College
Skills
- Adherence to high customer service standards
- Work ethic and integrity
- Patience and empathy
- Teamwork and cooperation
- Data entry
- Microsoft office
- Verbal communication
- Document preparation
- Healthcare quality measures
- Healthcare ethics adherence
- Healthcare education
Security Clearance
- Type:
- Expiration Date:
Relevant Experience
- Proficient in microsoft word
- An accomplishment you’re proud of that shows you have this skill
- A problem you solved using this skill or the results
- Use quantifiable results to point out your skills
- Awards, commendations, publications you achieved that relate to your job objective
- Power point
- Similar to above or: a project you’re proud of that supports your job objective
- Another accomplishment that shows you’re good at this line of work
- Quantifiable results that point out your skills
- And excel
- Keep going as above and use as many skill categories as you need
- Customer & patient service
- 50 Words-per-minute typist
Additional Information
I have completed clinicals for EKG tech in a healthcare facility.
Timeline
Operations Customer Expert 1
Teleperformance USA
11.2025 - 01.2026
Cashier/ Front End Associate
Walmart
09.2021 - 02.2023
Cashier
Wendy’s
05.2018 - 03.2020
Associate of Applied Science (A.A.S.) - undefined
Coahoma Community College