Barbara Howard
Charlotte
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
46
46
years of professional experience
Work History
Cashier Ringer
Macy’s Store
11.2019 - 08.2025
- Processed customer transactions quickly and accurately at busy retail environment.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area for efficient operations.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Resolved customer complaints professionally to enhance shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Followed company security procedures for handling large sums of money.
- Helped with purchases and signed customers up for rewards program.
- Processed customer transactions and handled cash accurately.
- Implemented strategies to reduce waiting times during peak hours, improving overall store efficiency.
Cashier/Sales Associate
Gabriel Brothers (Gabe)
05.2017 - 11.2019
- Managed cash register operations, ensuring accurate transactions and exceptional customer service.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Processed various payment methods, including credit, debit, and mobile payments efficiently.
- Maintained organized checkout area, optimizing workflow and enhancing customer experience.
Tax Consultant
New York Life Insurance Co
07.1979 - 11.2005
- Compiled individual and corporate tax filings for company forms Schedule A's
- Maintained up-to-date knowledge of changing tax laws and regulations.
- Reviewed tax returns for individuals, corporations and partnerships to ensure accuracy.
- Organized paperwork related to each client's case into a comprehensive file system Etc.
Education
High School Diploma -
James Madison High School
3787 Bedford Ave Bklyn NY 1122906-1979
Skills
- Cash handling
- Point of sale operation
- Customer invoicing
- Transaction accuracy
- Effective communication
- Patience and empathy
Affiliations
I love listening to jazz going for walks hanging out with my friends and family. love to talking to people everywhere I go especially the adults seniors like mom and Pop just holding a conversation with them is a pleasure they reminds me of my parents that are not with me today.
Timeline
Cashier Ringer
Macy’s Store
11.2019 - 08.2025
Cashier/Sales Associate
Gabriel Brothers (Gabe)
05.2017 - 11.2019
Tax Consultant
New York Life Insurance Co
07.1979 - 11.2005
High School Diploma -
James Madison High School
Education and Training
other