Detail-oriented professional with experience in public service and fine dining. Expertise in communication, problem-solving, and client care enhances every interaction. Recognized for professionalism, accuracy, and composure in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Clerk
Ocean County Board of Social Services
Toms River
09.2024 - Current
Provided clerical support to caseworkers and supervisors, ensuring accurate and timely processing of client files, applications, and correspondence.
Pulled online applications for cash assistance programs such as New Jersey Supplemental Nutrition Assistance Program (SNAP/Food Stamps), Temporary Assistance to Needy Families (TANF), and General Assistance Benefits (GA).
Managed office operations such as scheduling, mail distribution, and recordkeeping to improve departmental productivity.
Assisted the public of Ocean County, NJ by responding to inquiries, managed the SNAP benefits email, and directed individuals to appropriate services or staff.
Displayed reliability, meticulous attention to detail, and proficient client service skills in high-energy social services environment.
Server
Turning Point
Toms River
01.2024 - 08.2024
Advanced to opening server position in high-traffic breakfast restaurant located in town shopping mall.
Demonstrated teamwork by supporting fellow servers, and served customers with excellence on key holidays like Mother's Day and Valentine's Day.
Host/Closing Coordinator
Due Amici
Brielle
06.2023 - 01.2024
Managed front-of-house operations and guest checkouts in a fine dining environment
Processed customer credit card payments and handled nightly cash transactions
Closed out servers at the end of each shift and reconciled receipts and tip reports
Distributed server credit card tips and verified cash tips for accuracy
Balanced and secured restaurant cash at the end of dinner service
Maintained organized and professional closing procedures to ensure financial accuracy and accountability
Server/Host
Bahama Breeze
Toms River
11.2021 - 09.2023
Acquired skills in operations within a high-traffic restaurant environment.
Maintained cleanliness and organization of dining areas.
Processed payments and managed cash transactions accurately.
Addressed customer concerns promptly to enhance satisfaction and resolve issues effectively.
Host/Server/Carside
Applebee’s
Forked River
06.2021 - 08.2022
Promoted to server from host where I greeted and seated guests promptly, providing excellent customer service throughout their entire dining experience.
Took accurate food and beverage orders; delivered meals to tables efficiently, ensuring accuracy and timeliness.
Maintained cleanliness and organization in dining and work areas, following health and safety guidelines.
Accurately handled cash, credit, and debit transactions between takeout and dining customers at the same time, balancing the register at the end of each shift.
Established morning expo line and closed nightly for six months consecutively, while working 12+ hour shifts. Opened Applebee's daily as carside/expo until I transitioned to Bahama Breeze, where I would work right after Applebee's, to serve and close the front of house at the end of the night.
Administrative Assistant
DRM Waste Management
Forked River
01.2018 - 06.2021
Prepared and organized invoices for different waste disposal companies such as Tri-State Carting and different local franchises in Forked River, NJ.
Handled daily administrative tasks, including data entry, filing, and maintaining accurate customer and route records.
Assisted in preparing reports and documentation for regulatory compliance.
Maintained filing systems and organized records for easy access.
Clerk at Arkansas Department of Finance and Administration Revenue DepartmentClerk at Arkansas Department of Finance and Administration Revenue Department