Brianna Shue
Mount Pleasant
Summary
Dedicated pharmacy technician with over four years of experience, committed to continuous growth and excellence in the field. Strong advocate for teamwork, fostering a collaborative environment that enhances productivity and strengthens relationships among colleagues. Passionate about delivering exceptional patient care while contributing to a positive workplace culture. Eager to leverage expertise and enthusiasm to advance a long-term career in pharmacy.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens Pharmacy
01.2021 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Reduced medication errors through meticulous oversight of prescription fulfillment processes and staff training.
- Maintained compliance with all regulatory requirements, ensuring timely completion of audits and inspections without significant findings.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Ordered all pharmacy supplies and kept check on inventory levels.
Team Member
Culvers
Salisbury, NC
01.2020 - 01.2021
- Ensured clear and positive interactions with all stakeholders during busy operations.
- Addressed customer concerns effectively and maintained professionalism.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Collaborated with team members to provide exceptional customer service during peak hours.
Service Porter
Crossroads Ford
Indian Trail, NC
2018 - 01.2020
- Perform vehicle inspections and record any damages.
- Pick-up vehicles and deliver to customers in an efficient and timely manner.
- Notify management of any safety or customer concerns to maintain a safe work environment. Adhere to company policies and guidelines always.
- Manage inventory records.
- Test Drive used and new Vehicles off the delivery truck.
Education
Pharmacy
Rowan County Community College
Salisbury, NCHigh School Graduate -
Sun Valley High School
Indian Trail, NC06.2018
Skills
- Certified Pharmacy Tech
- Certified Immunizer
- Excellent customer service, on the phones and in person
- Empathy towards patients and their concerns
- Managing Schedules
- Organized, cleanliness
PTCB
This Certification Signifies a pharmacy technicians competency and knowledge in medication safety and patient care.
I got my PTCB in January of 2023
Certification
CPHT - PTCB
Timeline
Pharmacy Operations Manager
Walgreens Pharmacy
01.2021 - Current
Team Member
Culvers
01.2020 - 01.2021
Service Porter
Crossroads Ford
2018 - 01.2020
Pharmacy
Rowan County Community College
High School Graduate -
Sun Valley High School