Tearinie Dannhaeuser
Elizabeth City
Summary
Hello I am 25 year female living in Elizabeth City, North Carolina with years of customer service experience in differing fields. I am currently working part time at both Ghost Harbor Brewing Company and Ulta Beauty, and I enjoy both of my jobs and maintain friendships with my coworkers. I have recently received my certification as a pharmacy technician and I am now looking to return to this posistion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Task Associate
Ulta Beauty Inc.
09.2025 - Current
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Interacted with guests in friendly and knowledgeable way.
- Stocked shelves to match planogram images and instructions.
- Trained new team members on operational procedures
Bartender
Ghost Harbor Brewing Company
07.2023 - Current
- Maintained cleanliness and organization of bar area to ensure operational efficiency.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Pharmacy Technician
Walgreens Boots Alliance
03.2023 - 12.2024
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Processed prescriptions efficiently while adhering to regulatory guidelines and safety protocols.
- Collaborated with healthcare providers to resolve prescription-related issues and ensure patient safety.
- Oversaw daily operations, ensuring adherence to policies and enhancing overall pharmacy efficiency.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Shift Lead/Barista
The Kraken Coffeehouse
04.2022 - 03.2023
- Trained and mentored new staff on coffee preparation and customer engagement techniques.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Retail Associate
TJ Maxx
09.2022 - 12.2022
- Implemented upselling strategies to increase average transaction value.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Waitress
Dirty Buffalo
07.2021 - 03.2022
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Collaborated with kitchen staff to ensure seamless communication and timely delivery of meals.
- Trained new servers on restaurant policies, menu items, and customer service standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Server/ Cashier/ Take-out/ Host
Volcano
03.2020 - 05.2021
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Improved customer satisfaction with quick and accurate order taking.
- Handled customer complaints with empathy and professionalism, restoring satisfaction swiftly.
- Optimized table management to accommodate more guests during peak hours, maximizing seating efficiency.
- Handled guest inquiries and resolved concerns to maintain positive relationships
Education
Associate of Arts - General Studies, Psychology
College of The Albemarle
Elizabeth City, NC03.2024
Skills
- Customer service
- Attention to detail
- Multitasking Abilities
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Certified Pharmacy Tech
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Task Associate
Ulta Beauty Inc.
09.2025 - Current
Bartender
Ghost Harbor Brewing Company
07.2023 - Current
Pharmacy Technician
Walgreens Boots Alliance
03.2023 - 12.2024
Retail Associate
TJ Maxx
09.2022 - 12.2022
Shift Lead/Barista
The Kraken Coffeehouse
04.2022 - 03.2023
Waitress
Dirty Buffalo
07.2021 - 03.2022
Server/ Cashier/ Take-out/ Host
Volcano
03.2020 - 05.2021
Associate of Arts - General Studies, Psychology
College of The Albemarle