Summary
Overview
Work History
Education
Skills
Timeline
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Naima Amos

Whitsett

Summary

Dynamic and adaptable professional with a proven track record at Kickback Jack's, excelling in multitasking and customer service. Recognized for enhancing guest experiences through efficient order management and strong communication skills. Committed to fostering team development and improving operational efficiency, while maintaining a sense of urgency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

To-Go Server

Food Lion
08.2024 - Current
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Enhanced customer satisfaction by providing efficient and accurate order processing.

PCA

Home Sweet Home Care
07.2023 - 12.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Server

Kickback Jack's
03.2023 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Trainer

Freddy's Frozen Custard & Steakburgers
08.2022 - 02.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Education

Piedmont Classical
Greensboro, NC
06-2021

Skills

  • Strong multitasking
  • Quick learner
  • Sense of urgency
  • Adaptable mindset

Timeline

To-Go Server

Food Lion
08.2024 - Current

PCA

Home Sweet Home Care
07.2023 - 12.2024

Server

Kickback Jack's
03.2023 - 03.2024

Trainer

Freddy's Frozen Custard & Steakburgers
08.2022 - 02.2023

Piedmont Classical

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Naima Amos