Bessie Farmer
Raeford
Summary
Adept at fostering strong client relationships and driving business growth, as demonstrated at Alliance Notary Mobile Service LLC. Leveraged expertise in customer relations and small business operations to enhance service delivery and operational efficiency. Known for exceptional verbal communication and problem-solving abilities, consistently achieving high customer satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Owner
Alliance Notary Mobile Service LLC
02.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Independent Contractor
Trend Source
04.2022 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Medical Assistant
Fast Med
10.2017 - 02.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant Instructor
Fayetteville Technical College
04.2014 - 01.2017
- Served as a positive role model for students by demonstrating professional behavior both inside and outside the classroom setting.
- Regularly assessed student progress, adjusting lesson plans as needed to address individual needs and improve overall understanding.
- Created engaging presentations and multimedia materials to enhance learning and retention of complex medical concepts.
- Assisted in the development of new courses, incorporating up-to-date industry practices and trends into the curriculum.
- Identified areas of improvement within the curriculum through careful analysis of student feedback surveys, making adjustments as necessary for optimal learning outcomes.
Education
Bachelor of Science - Health Promotion
The University of Pembroke
Pembroke Nc12.2012
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Active Listening
- Problem-solving abilities
- Customer Service
- Medical terminology knowledge
- Appointment Scheduling
- Patient confidentiality
- Patience and Empathy
- Work Ethic and Integrity
Timeline
Owner
Alliance Notary Mobile Service LLC
02.2023 - Current
Independent Contractor
Trend Source
04.2022 - Current
Medical Assistant
Fast Med
10.2017 - 02.2018
Medical Assistant Instructor
Fayetteville Technical College
04.2014 - 01.2017
Bachelor of Science - Health Promotion
The University of Pembroke
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