John Russell Smalley
Raeford
Summary
Dynamic Master Sergeant with the United States Army, recognized for exceptional teamwork and problem-solving abilities. Proven track record in high-pressure environments, demonstrating excellent communication and organizational skills. Committed to continuous improvement and adaptability, effectively supporting team operations while maintaining a focus on customer service and operational excellence.
Overview
19
19
years of professional experience
Work History
Master Sergeant
United States Army
10.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Computer And Information Sciences
Norwich University
Northfield, VT05-2007
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
Accomplishments
- Supervised team of 70 staff members.
- Achieved 24% increased selection rate by introducing Gideon SOF as the US SOF A&S Program of record.
Timeline
Master Sergeant
United States Army
10.2006 - Current
Bachelor of Science - Computer And Information Sciences
Norwich University
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